Site Reliability Engineer

Aussie IT Jobs; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Aussie IT Jobs is looking for two Site Reliability Engineers based in Australia, at Intermediate or Experienced level, to join a contract role in Melbourne. The position requires 5+ years of SRE experience and participation in a 24x7 on-call roster.

You will work with AWS Connect and related AWS services, Terraform/CloudFormation for IaC, and CI/CD pipelines. Strong collaboration, problem-solving, and agile mindset are essential to succeed.

Qualifications

• Minimum 5 years in Site Reliability Engineering.
• Hands-on with AWS Connect and related AWS services (Lambda, DynamoDB, S3, CloudWatch, IAM).
• IaC with Terraform or CloudFormation.
• CI/CD pipelines and observability tooling experience (GitHub Actions, monitoring).
• Experience with Agile, Lean and/or Continuous Delivery approaches.
• Strong communication and collaboration in fast-paced teams.

Responsibilities

• Participate in a 24x7 on-call support roster.
• Design and maintain CI/CD pipelines and automation.
• Implement and manage IaC and cloud infrastructure.
• Monitor systems and respond to incidents with defined SLIs/SLOs.
• Collaborate across teams on contact centre migration and API support.

Skills

SRE

DevOps

AWS

CI/CD

Incident management

Agile

Troubleshooting

Communication

Tools

Terraform

CloudFormation

GitHub Actions

Jira

ServiceNow

Qliksense

Job description

Job Title – Site Reliability Engineer
Job Location – Melbourne
Experience – 5+ Years
Employment Type – Contract
Work Authorization: Applicants must have valid working/unlimited working rights in Australia. (Visa sponsorship or transfer is not available for this role)
Note: Require participation in a 24x7 on-call support roster as well. We are seeking two Site Reliability Engineering (SRE) professionals based in Australia at either the Intermediate or Experienced level.

• Experience in the following areas is desirable:
• Professional Experience
• Minimum of 5 years of experience working as a Site Reliability Engineer.
• Methodologies:
• Experience working with Agile, Lean and/or Continuous Delivery approaches.
• DevOps Standards
• Knowledge on DevOps tools and standards.
• Core Passions:
• Passionate about secure coding practices, Software Engineering, contact centre migration and API Based applications support.
• Cloud Infrastructure (AWS):
• Strong hands-on experience with AWS Connect and related AWS services (Lambda, DynamoDB, S3, CloudWatch, IAM).
• Domain Knowledge:
• Experience with contact centre technologies (IVR, ACD, CTI, call routing, workforce management).
• Infrastructure as Code (IaC):
• Proficiency in Infrastructure as Code (Terraform, CloudFormation).
• CI/CD & Tooling:
• Experience with CI/CD pipelines (GitHub Actions, Codefresh), JIRA, ServiceNow & Qliksense.
• Observability:
• Knowledge of monitoring and alerting (observability).
• SRE Principles:
• Familiarity with incident management and SRE principles (SLIs, SLOs, SLAs).
• Problem Solving:Strong troubleshooting and problem-solving skills.
• Soft Skills: Strong communication and collaboration skills.
• Adaptability: Ability to work in a fast-paced, agile environment.