Site Coordinator

Downer; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working

WFH opportunities

Cross-team collaboration

Career development

Job summary

Downer is seeking a Site Coordinator to support on-site operations in Melbourne. You will coordinate workforce information, documentation and service requests, ensuring accuracy and timely submission, while linking operational teams with the Support Services Hub.

The role requires strong organisational skills, attention to detail and excellent communication to manage contractor and customer updates across planning, dispatch and field crews.

Qualifications

• Experience in construction, utilities, engineering or similar operational environments.
• Experience coordinating workforce information, mobilisation or site documentation.
• Strong organisational and communication skills.

Responsibilities

• Prepare and recode SAP work orders for planner release
• Close jobs and update statuses based on contractor advice
• Monitor outstanding work and investigate delays
• Coordinate regional and metro dispatch activities
• Extract SAP documentation and prepare dispatch packs
• Issue jobs and communicate urgent changes to field crews
• Support planners with scheduling and job readiness
• Maintain accurate dispatch, reporting and system records
• Respond to contractor enquiries and coordinate updates between planners, contractors and customers

Skills

Site coordination

Stakeholder management

ServiceNow

Documentation control

Education

Business Administration qualification

Job description

The opportunity

Downer's Energy and Utilities business is looking for a Site Coordinator to support our site operations and connect operational teams with the Support Services Hub.

You will be the key coordination point on site, making sure workforce information, documentation and service requests are accurate, complete and submitted on time.

In this role, you will:

• Prepare and recode SAP work orders for planner release
• Close jobs and update statuses based on contractor advice
• Monitor outstanding work and investigate delays
• Coordinate regional and metro dispatch activities
• Extract SAP documentation and prepare dispatch packs
• Issue jobs and communicate urgent changes to field crews
• Support planners with scheduling and job readiness
• Maintain accurate dispatch, reporting and system records
• Respond to contractor enquiries and coordinate updates between planners, contractors and customers

What we're looking for

• Experience in construction, utilities, engineering, project delivery or a similar operational environment
• Experience in site coordination or operational administration
• Strong organisational skills and the ability to manage competing priorities
• Excellent attention to detail
• Strong communication and stakeholder management skills
• Experience coordinating workforce information, mobilisation or site documentation
• Experience using administrative or service request systems such as ServiceNow
• A relevant qualification in Business Administration, Operations Coordination or a related discipline is desirable

What we offer

• A flexible working environment and WFH opportunities
• Exposure to workforce coordination, mobilisation, compliance and project support
• The opportunity to work across operational and Support Services teams
• A supportive environment focused on collaboration, continuous improvement and Zero Harm
• Opportunities to build your capability and develop your career within Downer

About Energy & Utilities

Downer is a leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight, we work closely with our customers to design, build and sustain assets, infrastructure and facilities.

Our Energy and Utilities business provides essential services that connect communities and support critical infrastructure. Our people work across diverse projects and operational environments, bringing together specialist capability, strong customer relationships and a commitment to safe and reliable service delivery.

Downer is committed to fostering a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds and actively encourage diversity in our workforce.