Showroom Sales Consultant — Craft & Customer Experience

Icon By Design; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Generous staff discount

Showroom environment

Direct access to leadership

Skill development opportunities

Collaborative team

Recognition for initiative

Job summary

Icon By Design is seeking a casual Sales Consultant to join our Sydney showroom, working 10–20 hours per week. You will welcome customers, understand their needs, and guide them through their furniture selection journey in a people-first role.

You’ll deliver outstanding experiences, share product knowledge, and help customers feel confident in their purchase. A hands-on sales role focused on building connections and storytelling within our brand pillars.

Qualifications

• 3 years of customer service/retail experience.
• Excellent communication and storytelling skills.
• Casual availability on weekends.

Responsibilities

• To ensure that every interaction that customers have with Icon By Design is excellent.
• Drive sales by engaging with customers, understanding their needs and recommending appropriate services and products.
• Achieving sales targets.
• Greet and assist every customer and help them select and purchase products in the store.
• Acquire the necessary sales and product knowledge regarding our company and our products to enable you to advise customers with their product purchases and customer service enquiries.
• Learn to use our business systems to conduct the sales and customer service activities effectively.
• Respond to customer enquiries in store, phone, email, chat and our ticketing system.

Skills

Retail sales

Customer service

Storytelling

Attention to detail

Team player

Initiative

Weekend availability

Job description

Icon By Design is seeking a casual Sales Consultant to join our Sydney showroom, working 10–20 hours per week. You will welcome customers, understand their needs, and guide them through their furniture selection journey in a people-first role.

You’ll deliver outstanding experiences, share product knowledge, and help customers feel confident in their purchase. A hands-on sales role focused on building connections and storytelling within our brand pillars.