Showroom Consultant

Kitchen Connection; Penrith City Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Base salary + super

Uncapped commission

Full training provided

Stable full-time

Supportive team

Renovation projects

Strong customer demand

Job summary

Kitchen Connection in Penrith, NSW is seeking a Showroom Consultant to welcome customers, understand renovation goals and guide them to kitchen solutions. You’ll book appointments with our design team and nurture relationships from enquiry to purchase, delivering exceptional service in a busy showroom context.

No kitchen industry experience is required; we provide full training. If you enjoy helping people, building rapport and aiming for results, this long‑term home in a supportive team awaits.

Qualifications

• Experience in retail, showroom or customer-facing environments.
• Enjoys helping customers and building genuine rapport.
• Confident, professional and reliable.
• Strong communication and organisational skills.
• Motivated by achieving results and being rewarded.
• Interest in interiors, renovation, home improvement or design.
• Looking for a long-term opportunity and career growth.

Responsibilities

• Welcoming and assisting customers in the showroom.
• Understanding customer needs, lifestyle and renovation goals.
• Recommending kitchen solutions and product options.
• Guiding customers through styles, colours and finishes.
• Booking appointments with our design team.
• Following up enquiries and maintaining customer relationships.
• Delivering an exceptional customer experience from initial enquiry through to purchase.

Skills

Retail experience

Customer service

Communication

Organization

Job description

Looking for more than just another retail job?

At our Penrith showroom, you'll do more than assist customers. You'll help people bring their renovation plans to life while building a rewarding long-term career in the kitchen and design industry. We're looking for someone who genuinely enjoys working with people, takes pride in delivering exceptional customer experiences, and wants to grow with a business that invests in its team.

Whether you've worked in retail, furniture, appliances, bathrooms, interiors, flooring, building products or home improvement, this could be the next step in your career.

What We Offer:

• Competitive Base salary + super + uncapped commission.
• Genuine earning potential for strong performers.
• Full training provided, no kitchen industry experience required.
• Stable full-time role with long-term career opportunities.
• Supportive team and established showroom environment.
• Work on exciting home renovation and transformation projects.
• Established showroom with quality products and strong customer demand.

About the Role:

As a Showroom Consultant, you'll be the first point of contact for customers visiting our showroom.
Your responsibilities will include:

• Welcoming and assisting customers in the showroom.
• Understanding customer needs, lifestyle and renovation goals.
• Recommending kitchen solutions and product options.
• Guiding customers through styles, colours and finishes.
• Booking appointments with our design team.
• Following up enquiries and maintaining customer relationships.
• Delivering an exceptional customer experience from initial enquiry through to purchase.

This is a consultative role where customer service, relationship building and attention to detail are key.

About You:

We're looking for someone who:

• Has experience in retail, showroom or customer-facing environments.
• Enjoys helping customers and building genuine rapport.
• Is confident, professional and reliable.
• Has strong communication and organisational skills.
• Is motivated by achieving results and being rewarded for their efforts.
• Has an interest in interiors, renovation, home improvement or design.
• Is looking for a long-term opportunity and wants to grow their career.

Kitchen industry experience isn't essential. We'll provide the training and support. What matters most is your attitude, commitment and willingness to learn.