Shop Manager

Private Advertiser; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Salary sacrifice benefits

Career development

Training programs

Job summary

1 World Charity Shops in Brisbane is seeking a motivated Shop Manager to lead our Kallangur store and drive community-focused retail excellence. You will oversee daily operations, manage a small team, and ensure outstanding customer service and store presentation.

You will be part of a supportive team, receive hands-on training, and help meet sales targets while contributing to charitable initiatives across Brisbane and South East Queensland.

Qualifications

• Experience supervising or managing in retail or hospitality.
• Strong leadership and communication skills.
• Customer-service oriented with a positive attitude.
• Able to thrive in a fast-paced environment.
• Willing to participate in training and career development.

Responsibilities

• Oversee daily operations of the shop, ensuring a smooth and efficient workflow
• Lead and support a small team, providing guidance and training
• Maintain high standards of customer service and shop presentation
• Assist in stock management, merchandising, shop presentation and sales
• Collaborate with the management team to meet sales and performance targets
• Participate in staff recruitment and training programs

Skills

Supervisory experience

Retail management

Customer service

Leadership

Communication skills

Job description

Immediate Start - Don't delay, apply now.

About Us:
1 World Charity Shops is dedicated to making a positive impact in our community through sustainable retail and charitable initiatives. We’re looking for a motivated and enthusiastic Shop Manager to join our team at our Kallangur shop and grow within our organization.

Position Overview:
This is an exciting opportunity for someone with strong leadership skills to take on the management role in a dynamic retail environment. As a Shop Manager, you will receive training and information on what the Charity is achieving in communities around Brisbane and South East Queensland. You’ll work alongside a supportive team and gain hands‑on experience in all aspects of Charity retail management.

Key Responsibilities

• Oversee daily operations of the shop, ensuring a smooth and efficient workflow
• Lead and support a small team, providing guidance and training
• Maintain high standards of customer service and shop presentation
• Assist in stock management, merchandising, Shop presentation and sales
• Collaborate with the management team to meet sales and performance targets
• Participate in staff recruitment and training programs

Qualifications

• A few years of supervisory or management experience in retail, hospitality, or sales
• Strong leadership and communication skills
• Passion for working in a retail environment with a focus on customer service
• Ability to thrive in a fast‑paced environment
• A positive attitude and a desire to learn and grow within the organization
• Comprehensive training and career development
• Competitive pay
• Salary sacrifice benefits
• Opportunity to make a difference in the community