Shift Supervisor: Lead, Coach & Grow in Fast-Casual Dining

Zeus Street Greek; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Clear career progression

Comprehensive training

Discounted meals

Free uniforms

Job summary

Zeus Street Greek is seeking a Shift Supervisor in South Yarra. This leader will oversee restaurant operations, ensuring high standards of food quality and customer service. The ideal candidate will have supervisory experience in hospitality or retail, strong leadership skills, and the ability to work under pressure. The position offers competitive pay and opportunities for career progression in a vibrant team environment focused on quality Greek food.

Qualifications

• Previous experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership abilities to motivate team members.
• Sound understanding of food safety and operational standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching.
• Handle customer enquiries and resolve issues.

Skills

Leadership skills

Communication

Problem-solving skills

Food safety knowledge

Customer service understanding

Job description

South Yarra

What’s in it for you?

So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About the Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

All Team Member and Team Member Trainer responsibilities, plus:

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem-solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

How to Apply

If you’re ready to step into a leadership role and bring lightning bolt energy to every shift, we’d love to hear from you. Simply click Apply Now to submit an application and we'll be in touch.

APPLY NOW!

No recruitment agencies, please.