Shift Supervisor - Fast-Casual Leader & Growth Path

Zeus Street Greek; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

Career progression

Comprehensive training

Uniforms provided

Merchandise discount

Team-building events

Growth into head office

Competitive pay rate

Job summary

Zeus Street Greek in Sydney, NSW, is seeking a Shift Supervisor to lead the team during busy service periods. You’ll coach staff, ensure food safety and customer service standards, and maintain smooth day-to-day operations with a hands-on leadership style.

This role suits a confident team leader who thrives under pressure, enjoys motivating others, and supports opening/closing procedures. Prior hospitality supervisory experience is preferred, with opportunities to progress within the brand.

Qualifications

• Experience in a supervisory role within hospitality or QSR/retail.
• Strong leadership and communication skills.
• Ability to train and motivate team members.
• Solid understanding of food safety and customer service standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Coach and provide feedback on performance.
• Ensure food, service and safety standards are met.
• Handle customer inquiries professionally.
• Assist with opening and closing procedures.
• Monitor stock levels and assist with inventory control.
• Assist with cash handling, POS procedures and reconciliations.
• Ensure compliance with WHS and company policies.
• Communicate shift performance to management.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Training & Coaching

Food safety

Customer service

Operations standards

Work under pressure

Job description

Zeus Street Greek in Sydney, NSW, is seeking a Shift Supervisor to lead the team during busy service periods. You’ll coach staff, ensure food safety and customer service standards, and maintain smooth day-to-day operations with a hands-on leadership style.

This role suits a confident team leader who thrives under pressure, enjoys motivating others, and supports opening/closing procedures. Prior hospitality supervisory experience is preferred, with opportunities to progress within the brand.