Shift Supervisor

Alpha One Coaching College; Sydney; On-site; AUD 62,000 - 76,000; Part time

Benefits offered by this job

Employee Recognition Programme

Fully paid training sessions

Weekday shifts start at 3pm

Weekend shifts available

Job summary

Alpha One Coaching College in New South Wales is seeking a part-time Shift Supervisor at our North Parramatta branch to oversee daily operations and support staff across multiple teams.

You will lead administrators, delegate tasks, handle on-shift issues, escalate when needed, and report through clear pathways to ensure smooth operation and strong customer service for families.

Qualifications

• Understanding of OC and Selective school systems
• Highly developed interpersonal skills and ability to communicate effectively with staff, students and parents
• Ability to work under pressure and solve problems under time constraints
• Experience in managing and delegating team members
• A valid Working With Children Check (WWCC) or willingness to obtain one
• A current first aid certificate or willingness to obtain one

Responsibilities

• Facilitating and delegating the workload of administrators within the team
• Providing ongoing support and leadership to employees
• Problem solving on shift issues and following escalation procedures
• Managing and administrating day-to-day operations and reporting pathways

Skills

Communication

Leadership

Problem solving

Team management

Staff coordination

WWCC clearance

First aid

Job description

Alpha One Coaching College is an established tutoring company founded in 2017 by alumni from top selective schools in NSW. We provide classes in a small group setting and focus on delivering excellent teaching quality for our students and exceptional customer service for our parents. You will be working alongside a young and driven team in a friendly and professional environment.

To find out more about us, check out our website here:

https://www.alphaonecollege.com.au/

About the Role:

We are looking for new Shift Supervisors at our North Parramatta Branch to ensure the smooth operations on a day-to-day basis. This role also calls for the ability to effectively communicate, delegate and manage staff members across multiple teams.

This is a part time position with a 3 month training & probation period to ensure that all our new shift supervisors are supported on how to effectively carry out this role.

Role & responsibilities

As a shift supervisor, your role will include:

• Facilitating and delegatingthe workload of administrators within the team
• Providing ongoing support and leadership to employees
• Problem solving on shift issues and following appropriate escalation procedures
• Managing and administrating the day-to-day operations and reporting pathways

As our ideal candidate, you will possess:

• Understanding of the OC and Selective school systems
• Highly developed interpersonal skills, with the ability to communicate effectively and build strong relationships with staff, students and parents alike
• Ability to work under pressure and problem solve under time sensitive circumstances
• Experience in managing and delegating team members and employees
• A valid Working With Children Check or willing to obtain
• A current first aid certificate or willing to obtain one

Why work for Alpha One?

• Alpha One offers more than just a job. With our Employee Recognition Programme, your efforts are acknowledged and celebrated.
• Competitive pay ranging from $45/hour to $55/hour
• Fully paid training sessions - we invest time and resources to make sure you feel ready and supported!
• Weekday shifts start at 3pm, so it’s perfect for university students or night owls who prefer a later start
• Weekend shifts are also available
• Passionate colleagues and supportive work culture