Shift Supervisor

Zeus Street Greek; Maroochydore; On-site; AUD 54,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training and support

Free uniforms

Team events

Brand celebrations

Head office opportunities

Job summary

Zeus Street Greek in Maroochydore is seeking a confident Shift Supervisor to lead the team across busy service periods. You’ll coach staff, maintain food quality and safety, and ensure exceptional customer service in a fast-paced environment.

Join a supportive team with clear career progression, comprehensive training, and flexible rosters. You’ll help manage stock, cash handling, and daily operations while upholding brand standards.

Qualifications

• Experience in supervisory hospitality roles.
• Strong leadership and coaching abilities.
• Excellent communication and problem-solving skills.
• Ability to manage fast-paced environments.

Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues professionally
• Support opening and closing procedures as required
• Monitor stock levels and assist with inventory control
• Assist with cash handling, POS procedures and reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance
• Previous experience in a supervisory role within hospitality, QSR or retail
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

Skills

Leadership

Communication

Problem-solving

Customer service

Team coaching

Job description

So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability - let’s talk about what work-life balance means to you
• Clear career progression - level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About the Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands‑on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safetyand cleanliness.

This role is ideal for a confident team leader who thrives in a fast‑paced environment and enjoys driving performance through people.

All Team Member and Team Member Trainer responsibilities, plus:

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance
• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem-solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively