Shift Supervisor

Zeus Street Greek; Shellharbour; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Career progression

Comprehensive training

Discounted meals

Uniforms and merchandise

Team-building events

Brand celebrations

Growth into head office

Job summary

Zeus Street Greek is seeking a confident Shift Supervisor to lead the team during shifts and ensure daily restaurant operations run smoothly. You will coach staff, uphold food quality, customer service, safety and cleanliness in a fast-paced environment.

This hands-on leadership role rewards strong team performance and offers opportunities for career progression within the brand and head office. Competitive pay and training are provided.

Qualifications

• Experience in hospitality supervisory role or team leadership.

Responsibilities

• Lead and coordinate the team during your shift.
• Provide coaching and feedback to team members.
• Ensure food, service and safety standards are met.
• Handle customer inquiries professionally and resolve issues.
• Support opening and closing procedures as needed.
• Assist with stock levels and basic inventory control.
• Assist with cash handling, POS procedures and reconciliations.
• Ensure compliance with WHS and company policies.
• Communicate shift performance with management.

Skills

Supervisory experience

Leadership

Communication

Problem solving

Customer service

Food safety

Job description

What's in it for you?

So much! Here's what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability - let's talk about what work-life balance means to you
• Clear career progression - level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We're passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About the Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

All Team Member and Team Member Trainer responsibilities, plus:

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem-solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively