Shift Manager

Suntory Group; Ipswich City; On-site; AUD 70,000 - 105,000; Full time

Benefits offered by this job

Free on-site parking

Birthday off

Product allowance

Volunteer leave

Job summary

Suntory Oceania is seeking a Shift Manager to lead the day-to-day operations of the Distribution Centre in Queensland. You will coach a high-performing team to meet throughput targets and maintain safety and quality standards.

Your role includes monitoring shift activity, reporting outcomes, and driving continuous improvement while collaborating with DC managers and support teams to ensure accurate order picking and packing. This position emphasizes safety, leadership, and operational excellence.

Qualifications

• Experience leading and developing a high performing team.
• Experience in a fast-paced warehouse environment.
• A safety-first mindset with continuous improvement approach.
• Strong communication skills and attention to detail.

Responsibilities

• Manage shift staffing levels to ensure throughput and cost control.
• Report on daily shift outcomes and operational performance.
• Coach and develop a high-performing team.
• Collaborate with state DC Managers and support teams for accurate picking/packing of orders.
• Promote safety and ensure incident reporting is accurate.
• Identify opportunities for continuous improvement in processes.

Skills

Team leadership

Warehouse operations

Continuous improvement

Safety leadership

Communication

Job description

We are Suntory Oceania

Craft your future. Are you ready to take the next step in your career here are Suntory Oceania?

We are Suntory Oceania

Craft your future. Are you ready to take the next step in your career here are Suntory Oceania?

Our market-leading portfolio will have over 40 brands includingJim Beam® and Maker’s Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus and Suntory BOSS Coffee.

Inspired by our Yatte Minahare spirit, which encourages us to dream big, Suntory Oceania has recently built a $400 million new state of the art manufacturing & distribution facility in Swanbank, Queensland, that is highly automated and has sustainability and a carbon neutral ambition, aligning with our Growing for Good philosophy.

The Opportunity

Reporting to the Warehouse Operations Lead the Shift Manager will ensure the successful day-to-day operation of our Distribution centre. Successfully coaching a high performing team to ensure throughput and delivery is achieved in alignment with daily targets. With a continuous improvement mindset, you will monitor activity and report on shift outcomes, identifying constraints and operational performance opportunities. In alignment with the Suntory Oceania values you will drive a safety and quality culture.

Key Accountabilities Will Include

• Manage shift staffing levels for operation to ensure throughput and cost control.
• Report on daily shift outcomes, opportunities, impacts, constraints and operational performance.
• Coach and develop a team.
• Work effectively with the state DC Managers and operational support teams to ensure the timely and accurate picking and packing or orders.
• Support excellence in customer service.
• Promote a safety first environment and ensure all incidents are accurately reported.
• Identify opportunities for continuous improvement in process

Experience That You Will Bring

• Experience leading and developing a high performing team.
• Experience in a fast-paced warehouse environment.
• A safety-first mindset – safety will always be a top priority.
• A continuous improvement mindset – you will always look for ways to operate more efficiently.
• Strong communication skills and attention to detail.

What's In It For You

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world.
• An inclusive parental leave policy for both primary and secondary caregivers
• Gradual return to work to help you transition back from parental leave.
• Free on site parking, Birthday off, product allowance.
• We are committed to giving back to our communities so we provide you with volunteer leave to do so.
• Opportunity to purchase additional leave to give you more time to recharge.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.