Shift Leader - Mosman

Guzmanygomez; Mosman; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Flexible rosters

Free uniforms and merch

Heavily discounted meals

Comprehensive training and support

Career advancement paths

Job summary

Guzman y Gomez is looking for a Shift Leader to guide and coach our team in a fast-paced dining environment in Mosman. You will drive guest satisfaction while maintaining top food safety and quality standards.

You will need leadership experience, a strong customer-service background, and relevant safety certifications (Food Safety Supervisor and RSA). We offer flexible rosters, training, and opportunities to advance within GYG.

Qualifications

• Leadership experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completion or willingness to complete Food Safety Supervisor certificate.
• Completion or willingness to undertake RSA course.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience while upholding food safety and quality standards.
• Set the tone for operational excellence and foster a positive work environment for the crew.
• Support rostering and shift coverage to ensure smooth restaurant operations.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities - career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who are able to work full time and who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

W e're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.