Shift Leader – Lead, Grow & Flexible Scheduling

Guzman Y Gomez; Ipswich City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms and merch

Discounted meals

Comprehensive training and support

Leadership pathways

Team building activities

Cultural celebrations

Franchise ownership opportunities

Job summary

Guzman y Gomez in Ipswich, QLD is seeking a Shift Leader to coach and motivate the crew, uphold food safety and quality standards, and deliver exceptional guest experiences. You will lead by example in a fast-paced environment, ensuring smooth service and strong team engagement across shifts.

We value leadership, great customer service, and commitment to food-safety training. Training is provided and opportunities for career progression exist within the GYG network.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of providing outstanding customer service.
• Completion or willingness to complete Food Safety Supervisor certificate.
• Completion or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience.
• Uphold food safety and quality standards across shifts.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Guzman y Gomez in Ipswich, QLD is seeking a Shift Leader to coach and motivate the crew, uphold food safety and quality standards, and deliver exceptional guest experiences. You will lead by example in a fast-paced environment, ensuring smooth service and strong team engagement across shifts.

We value leadership, great customer service, and commitment to food-safety training. Training is provided and opportunities for career progression exist within the GYG network.