Shift Leader: Flexible Rosters & Growth-Driven Team Lead

Guzman Y Gomez; Mornington; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms and exclusive merch

Discounted meals

Comprehensive training and support

Career pathways into leadership

Team building activities

Cultural celebrations

Franchise opportunities

Job summary

Guzman y Gomez in Mornington, VIC is seeking a Shift Leader to coach the team, drive guest satisfaction and uphold food safety and quality standards. You will lead, motivate and support front-of-house operations to ensure every guest receives an outstanding experience.

You will play a pivotal role in maintaining high standards, completing or pursuing Food Safety Supervisor and RSA certifications, and contributing to a positive, fast-paced team culture.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience while upholding food safety and quality standards.
• Set the tone for operational excellence and a positive work environment for the crew.
• Ensure consistent service and adherence to company policies during shifts.
• Support daily operations and maintain high standards of cleanliness and safety.

Skills

Leadership

Customer service

Team motivation

Coaching

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Guzman y Gomez in Mornington, VIC is seeking a Shift Leader to coach the team, drive guest satisfaction and uphold food safety and quality standards. You will lead, motivate and support front-of-house operations to ensure every guest receives an outstanding experience.

You will play a pivotal role in maintaining high standards, completing or pursuing Food Safety Supervisor and RSA certifications, and contributing to a positive, fast-paced team culture.