Shift Leader - Afternoons/Nights, Growth & Training

Bluhat Consulting Pty Ltd; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & growth

Referral program

Team activities

EAP support

Franchise opportunities

Job summary

Guzman y Gomez in Melbourne is seeking a Shift Leader for afternoons and overnights to guide a frontline team and ensure memorable guest experiences. You will train, coach and motivate crew, deliver standout service, uphold food safety standards, manage stock, cash handling and labour, and oversee deliveries to match invoices.

The role requires leadership in a fast-paced setting, willingness to complete Food Safety Supervisor and Responsible Service of Alcohol courses, and flexibility to work

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, train, coach and inspire the crew to maintain energy and standards.
• Deliver standout service to guests and uphold a customer-first mindset.
• Maintain high food safety, cash handling, cleaning and stock control.
• Ensure crew live the brand values, policies and procedures.
• Communicate clearly with the restaurant team to stay aligned.
• Manage labour and COGS to support profitable store operations.
• Oversee deliveries and ensure invoices match orders.

Skills

Leadership

Customer service

Food safety

Responsible Service of Alcohol

Job description

Guzman y Gomez in Melbourne is seeking a Shift Leader for afternoons and overnights to guide a frontline team and ensure memorable guest experiences. You will train, coach and motivate crew, deliver standout service, uphold food safety standards, manage stock, cash handling and labour, and oversee deliveries to match invoices.

The role requires leadership in a fast-paced setting, willingness to complete Food Safety Supervisor and Responsible Service of Alcohol courses, and flexibility to work