Shift Leader: Fast-Paced Team Coach & Growth Path

Guzman Y Gomez; Glass House Mountains; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms

Meal discounts

Training support

Career pathways

Team building

Cultural celebrations

Franchise opportunities

Job summary

Guzman y Gomez seeks a Shift Leader to coach and motivate our team, delivering exceptional guest experiences while upholding food safety and quality standards across every service. You will lead shift operations, model service excellence, and drive a positive, high-energy work environment.

We value leadership in fast-paced settings, commitment to customer service, and willingness to complete Food Safety Supervisor and RSA courses.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience while upholding food safety and quality standards.
• Set the tone for operational excellence and foster a positive work environment for the crew.
• Oversee shift operations and ensure smooth service flow during busy periods.

Skills

Leadership experience

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA) course

Job description

Guzman y Gomez seeks a Shift Leader to coach and motivate our team, delivering exceptional guest experiences while upholding food safety and quality standards across every service. You will lead shift operations, model service excellence, and drive a positive, high-energy work environment.

We value leadership in fast-paced settings, commitment to customer service, and willingness to complete Food Safety Supervisor and RSA courses.