Shift Leader: Fast-Paced Kitchen & Customer Experience

Red Rooster; Sydney; On-site; AUD 34,000 - 48,000; Full time

Job summary

Red Rooster Ermington is seeking a proactive Shift Supervisor to lead daily operations, ensure brand standards, quality and food safety, and coach the crew. You will manage on-shift tasks, support customers, and maintain a clean, safe restaurant while fostering a positive team culture.

You will also lead, mentor, and develop staff, ensuring excellent service during peak periods, with a focus on accuracy and efficiency. This role offers opportunities to grow within the Red Rooster family.

Qualifications

• Experience leading teams in a fast-paced hospitality environment.
• Ability to coach and develop crew members to meet brand standards.
• Strong focus on customer satisfaction and service quality.
• Roster coordination and shift planning experience is a plus.

Responsibilities

• Lead shift operations to meet brand promises, quality and safety standards.
• Coach and support the crew to deliver great food and memorable guest experiences.
• Maintain a positive culture, clean and safe restaurant, and manage peak-period workload.

Skills

Leadership

Coaching

Customer service

Time management

Multi-tasking

Job description

Red Rooster Ermington is seeking a proactive Shift Supervisor to lead daily operations, ensure brand standards, quality and food safety, and coach the crew. You will manage on-shift tasks, support customers, and maintain a clean, safe restaurant while fostering a positive team culture.

You will also lead, mentor, and develop staff, ensuring excellent service during peak periods, with a focus on accuracy and efficiency. This role offers opportunities to grow within the Red Rooster family.