Shift Supervisor: Lead a Fast-Paced Team & Delight Guests

Craveable Brands Ltd.; Redcliffe; On-site; AUD 55,000 - 65,000; Full time

Job summary

Red Rooster is seeking a Shift Supervisor to manage on-shift operations, lead the crew and ensure quality, safety and exceptional guest experiences. You will coach staff, maintain a positive culture, and stay hands-on with service during busy periods.

The role emphasizes strong time management, multi-tasking and a customer-first approach to uphold the brand promise and daily standards.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong people-management and coaching abilities.
• Proven customer service focus and problem-solving skills.

Responsibilities

• Oversee shift operations to meet brand standards, quality and safety.
• Lead and develop the crew, guiding performance and ensuring guest satisfaction.
• Maintain a clean, safe, and well-presented restaurant during peak periods.

Skills

Leadership

Coaching

Time management

Multi-tasking

Customer service

Job description

Red Rooster is seeking a Shift Supervisor to manage on-shift operations, lead the crew and ensure quality, safety and exceptional guest experiences. You will coach staff, maintain a positive culture, and stay hands-on with service during busy periods.

The role emphasizes strong time management, multi-tasking and a customer-first approach to uphold the brand promise and daily standards.