Shift Leader - Fast-Paced Café Team Coach & Growth

SmartRecruiters, Inc.; Queensland; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms and merch

Meal discounts

Training and support

Career progression

Team building activities

Cultural celebrations

Franchise/corporate future

Job summary

Guzman y Gomez is seeking a Shift Leader in Australia to guide the crew, coach staff, and ensure outstanding guest experiences while maintaining the highest food safety standards. You will lead operations on shift and drive a culture of service excellence.

The role emphasizes team leadership, safety training, and opportunities for career progression within the brand and its franchise pathway.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards across all shifts.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership

Customer service

Team coaching

Food safety training

Job description

Guzman y Gomez is seeking a Shift Leader in Australia to guide the crew, coach staff, and ensure outstanding guest experiences while maintaining the highest food safety standards. You will lead operations on shift and drive a culture of service excellence.

The role emphasizes team leadership, safety training, and opportunities for career progression within the brand and its franchise pathway.