Shift Leader - Ellenbrook

Guzman Y Gomez; Western Australia; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible rosters

Free uniforms

Exclusive merch

Discounted meals

Comprehensive training

Career progression

Team building

Cultural celebrations

Franchise opportunities

Corporate office path

Job summary

Guzman y Gomez in Australia is seeking a Shift Leader to guide daily operations, coach the team, and ensure guests receive fast, friendly service while upholding food safety and quality standards.

In this fast-paced role you will lead a busy crew, support training, complete required certifications (Food Safety Supervisor and RSA), and contribute to a positive, career‑driven culture.

Amazing benefits and progression opportunities are available.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Outstanding customer service skills and guest focus.
• Willingness to obtain Food Safety Supervisor certificate.
• Willingness to undertake RSA (Responsible Service of Alcohol) course.

Responsibilities

• Lead, coach and motivate the team to deliver fast, friendly service while upholding food safety and quality standards.
• Support training and development to strengthen guest experience and operational excellence.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol

Job description

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.