Shift Leader: Drive Team Excellence & Guest Experience

Zeus Street Greek; Northern Beaches Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible rosters

Career progression opportunities

Comprehensive training and ongoing支持

Discounted meals

Uniforms provided

Team-building events

Cultural celebrations

Growth into head office

Job summary

Zeus Street Greek is seeking a proactive Shift Supervisor in Australia to lead the team during busy shifts, coaching staff to deliver high-quality Greek cuisine and exceptional service. You’ll ensure safety, cleanliness, and efficiency while maintaining brand standards and customer satisfaction.

Join a fast-casual brand with clear career progression from shift leadership to management roles, and benefit from comprehensive training and staff discounts as part of a vibrant team culture.

Qualifications

• Previous supervisory experience in hospitality, QSR or retail.
• Strong leadership and communication skills.
• Ability to train and motivate team members.
• Solid understanding of food safety and customer service standards.
• Ability to work under pressure and manage priorities.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise performance and provide coaching and feedback.
• Ensure food, service and safety standards are consistently met.
• Handle customer enquiries and resolve issues in a professional manner.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Leadership

Communication

Problem-solving

Training & coaching

Work under pressure

Tools

POS systems

Job description

Zeus Street Greek is seeking a proactive Shift Supervisor in Australia to lead the team during busy shifts, coaching staff to deliver high-quality Greek cuisine and exceptional service. You’ll ensure safety, cleanliness, and efficiency while maintaining brand standards and customer satisfaction.

Join a fast-casual brand with clear career progression from shift leadership to management roles, and benefit from comprehensive training and staff discounts as part of a vibrant team culture.