Shift Leader - Drive Energy, Lead the Crew

Guzman y Gomez; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Heavily discounted staff meals

Career progression opportunities

Exclusive merch

Job summary

Guzman y Gomez (GYG) Dee Why is seeking a high-energy Shift Leader to guide our busy crew, keep service fast and friendly, and uphold our 100% clean food standards.

You will train and coach team members, lead on the line or at the registers, manage labour during peak hours, and help deliver an amazing guest experience with passion and a smile. You'll role-model energy, culture, and customer-first mindset while supporting management in achieving store goals and ensuring safe, clean operations.

Qualifications

• Experience leading a team in a fast-paced hospitality setting.
• Ability to train and coach staff during busy periods.
• Strong customer-service mindset and energy.

Responsibilities

• Inspire the Crew: train, coach, and motivate the crew to deliver first-class guest service.
• Own the Shift: lead on the line or registers with a fun, focused, fast approach.
• Keep it Clean & Safe: uphold food safety and presentation standards.
• Run the Numbers: help manage labour and deliveries and hit store goals.

Skills

Team leadership

Customer service

Communication

Staff training

Education

Food Safety Supervisor certificate

RSA certification

Job description

Guzman y Gomez (GYG) Dee Why is seeking a high-energy Shift Leader to guide our busy crew, keep service fast and friendly, and uphold our 100% clean food standards.

You will train and coach team members, lead on the line or at the registers, manage labour during peak hours, and help deliver an amazing guest experience with passion and a smile. You'll role-model energy, culture, and customer-first mindset while supporting management in achieving store goals and ensuring safe, clean operations.