Shift Lead - Hospitality & Guest Experience Champion

Work Initiatives; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Team nights

Bragging rights

Job summary

The Ballpark Portside in Brisbane is seeking a hands-on Casual Shift Manager to lead our team at Brisbane’s only baseball bar. You’ll keep service smooth, choreograph floor flow, and ensure top-notch guest experiences during busy periods.

Our ideal candidate has hospitality management or supervisory experience, a people-first leadership style, and current RSA/RMLV licences. Expect varied shifts across days, nights, and weekends in a bustling, social venue that rewards energy and teamwork.

Qualifications

• Previous hospitality management or supervisor experience.
• RSA, RMLV & Approved Managers Licence.
• Strong organisational and problem-solving skills.
• Commitment to working a variety of shifts over days, nights and weekends.

Responsibilities

• Running shifts like a pro — keeping service smooth and standards high
• Leading and motivating your team (and keeping spirits up when it’s busy!)
• Managing bookings, floor flow, and the guest experience
• Jumping in wherever needed — from the bar to the floor to the mic
• Supporting the Venue Manager with training, rostering, and stock control

Skills

People leadership

Communication

Organisational skills

Problem solving

Shift management

Tools

RSA

RMLV

Approved Managers Licence

Job description

The Ballpark Portside in Brisbane is seeking a hands-on Casual Shift Manager to lead our team at Brisbane’s only baseball bar. You’ll keep service smooth, choreograph floor flow, and ensure top-notch guest experiences during busy periods.

Our ideal candidate has hospitality management or supervisory experience, a people-first leadership style, and current RSA/RMLV licences. Expect varied shifts across days, nights, and weekends in a bustling, social venue that rewards energy and teamwork.