Shift Lead: Fast-Paced Team Captain | Flexible Hours

Guzman y Gomez Mexican Kitchen; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Free uniform

Flexible work hours

Discounted meals

Cultural celebrations – Day of theDead

Job summary

Guzman y Gomez Mexican Kitchen in Melbourne is seeking a Shift Leader to guide the team during peak periods while upholding food safety and quality standards. You will lead the team, train crew, and drive guest satisfaction on shift.

The role requires experience supervising a busy team, strong customer service, and willingness to obtain Food Safety Supervisor and RSA certificates. Flexible hours and staff perks are provided.

Qualifications

• Experience leading or supervising a team in a busy environment.
• Experience delivering exceptional customer service.
• Completed or willing to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead the team during busy service periods and motivate on shift.
• Coach crew training and proactively improve guest experience.
• Champion food safety and food quality standards.

Skills

Team leadership

Customer service

Food safety

RSA certificate

Job description

Company Description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course
  
  

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo
  
  

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.