Shelter Support Worker – 24/7 AOD & Homelessness Support

Mission Australia; Darwin; On-site; AUD 53,000 - 75,000; Part time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Volunteering opportunities

Additional annual leave

Job summary

Mission Australia is seeking a Casual Support Worker for the Darwin Sobering Up Shelter, a 40-bed facility offering overnight accommodation to adults facing alcohol or drug issues. You will work on a rotating day/night roster, providing person-centred care in a fast-paced environment to support clients and maintain safety.

You will conduct intake, assist with settling participants, and coordinate with police and night patrols.

Qualifications

• First Aid & CPR Certification is required.
• Experience in AOD, homelessness, or mental health services preferred.
• Ability to work in a fast-paced and sometimes challenging environment.

Responsibilities

• Conduct intake assessments and registrations.
• Monitor clients and escalate concerns as needed.
• Provide practical support including food service and daily tasks.
• Maintain hygiene and safety in common areas and assist with administrative duties.
• Support harm-minimisation and maintain professional boundaries.

Skills

First Aid & CPR Certification

Ability to work autonomously

Strong communication

Cultural awareness (Aboriginal context

Education

Tertiary qualification in Alcohol and Other Drugs or Community Services

Tools

Computer literacy

Job description

Mission Australia is seeking a Casual Support Worker for the Darwin Sobering Up Shelter, a 40-bed facility offering overnight accommodation to adults facing alcohol or drug issues. You will work on a rotating day/night roster, providing person-centred care in a fast-paced environment to support clients and maintain safety.

You will conduct intake, assist with settling participants, and coordinate with police and night patrols.