Shared Services Lead | Flexible, Growth-Oriented Office Ops

Stantec; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working arrangements

Additional leave options

Learning and development programs

Mentoring and personal development

Friendly team environment

Employee assistance program

Job summary

Stantec is seeking a Melbourne-based Shared Services Lead to support the Melbourne and Adelaide offices. You will manage the Shared Services team, coordinate meetings and events, and work closely with Finance, HSSE, HR and IT to deliver integrated support.

The role emphasizes creating a positive office culture, ensuring safe and well-organised workplaces, and delivering high-quality administrative services across locations. Occasional travel to Adelaide is required.

Qualifications

• Experience leading and delivering excellent administration and office management services.
• Qualification in Business Administration or equivalent discipline.
• Strong verbal and written communication skills.
• People management skills.
• Proficiency with Microsoft Office and related office technology.

Responsibilities

• Manage the Shared Services team with clear direction, coaching and ongoing support to ensure high service standards.
• Occasional travel to Adelaide to maintain teamwork and service consistency.
• Oversee office management and administrative operations to keep workplaces efficient, safe and well organised.
• Build and maintain relationships with internal teams, leaders and external stakeholders for effective collaboration across the business.
• Provide hands-on admin support to business lines and functional teams, coordinating meetings, events and day-to-day needs.
• Support onboarding, offboarding and staff transfers to ensure a seamless employee experience.
• Coordinate initiatives and internal events promoting a positive and inclusive office culture across locations.
• Identify opportunities to improve administrative processes and service delivery.

Skills

People management

Communication

Microsoft Office

Education

Business Administration or equivalent

Tools

Microsoft Office

Job description

Stantec is seeking a Melbourne-based Shared Services Lead to support the Melbourne and Adelaide offices. You will manage the Shared Services team, coordinate meetings and events, and work closely with Finance, HSSE, HR and IT to deliver integrated support.

The role emphasizes creating a positive office culture, ensuring safe and well-organised workplaces, and delivering high-quality administrative services across locations. Occasional travel to Adelaide is required.