Services Relationship Coordinator - Primary Care

Aged & Community Services Australia; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Professional Development Fund

Study leave

Paid December leave

Salary Packaging benefits

Above-standard superannuation

Job summary

Capital Health Network is seeking a Services Relationship Coordinator - Primary Care in Melbourne to work within the Commissioned Services Team. You will collaborate with CHN-funded providers to oversee contracts, evaluations and relationship management to improve primary care outcomes.

You will contribute to program co-design and manage health service contracts, working with internal and external stakeholders to enhance service delivery and outcomes for ACT communities.

Qualifications

• Experience in health care contracts and relationship management.
• Proven ability to manage stakeholders and contracts across multiple providers.
• Ability to support program design and service delivery improvements.

Responsibilities

• Coordinate primary care service contracts and evaluations.
• Manage relationships with CHN-funded providers and stakeholders.
• Support program co-design activities and contract requirements.
• Contribute to process improvement and efficient service delivery.

Skills

Attention to Detail

Success Driven

Team Working

Innovation

Cost Benefit Analysis

Business Relationship Management

Contract Management

Health Care

Primary Care

Purchasing Knowledge

Service Delivery

Stakeholder Management

Process Improvement

Job description

Services Relationship Coordinator - Primary Care

Job Capital - Melbourne, VIC

Health, Medical & Pharmaceutical

Skills Required: Attention to Detail Success Driven Person Team Working Innovation Cost Benefit Analysis Business Relationship Management Contract Management Health Care Primary Care Knowledge of Purchasing Processes Service Delivery Nursing Home Care Stakeholder Management Sustainability Carrying out Assessments Process Improvement

JOB DESCRIPTION

Job Description

Services Relationship Coordinator - Primary Care works within the Commissioned Services Team and collaborates closely with CHN-funded health service providers in this key contracts, evaluation and relationship management role. This position also works closely with other key internal and external stakeholders to facilitate improved health outcomes across the ACT region in the primary care program area.

About the team

Based on the needs of the ACT community, Capital Health Network (CHN) commissions innovative and evidence-based services for people at-risk of poor health outcomes. Reporting to the Service Relationship Manager - Primary Care, this position will work within the Commissioning Team that is responsible for the commissioning of both primary care and community services. The position collaborates closely with CHN-funded health service providers across priority areas, including mental health, aged care, alcohol and other drugs, and people at-risk of poor health outcomes.

See yourself in our team

You'll work closely with stakeholders within CHN and externally to contribute to program co-design activities and to develop and manage health services contracts that meet the requirements of our funding agreements, such as the Department of Health, Disability and Ageing and the ACT Health and Community Services Directorate. This will support service delivery and attainment of health outcomes across the ACT region that meet the needs of populations identified in CHN's health needs assessments. Your strong relationship management skills, attention to detail and contract management capabilities will enable you to support the delivery of primary health programs to make a real difference in the community.

As part of working at an innovative organisation, you will also contribute to process improvement and may have an opportunity to work on broader CHN projects and initiatives, including contributing to improved collaborative commissioning outcomes over time that support the efficiency, cost-effectiveness and value of CHN-funded health programs.

Flexible Work Arrangements

• Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
• Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year.
• Professional Development Fund: Access a dedicated fund to support your professional development goals.
• Study leave: Take advantage of our generous study leave option to support your learning and development goals, while balancing work commitments.

Meaningful & Impactful Work

• Purposeful work in health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for the ACT community.
• Collaborate with health experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.

Culture & Community

• Supportive, collaborative workplace: Join a team environment built on collaboration and mutual support.
• Diverse and inclusive environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
• Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet.

This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure balance between work and life.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.

Some of the reasons CHN employees love working here include:

• Paid December leave: Recharge during our annual close-down period with additional paid leave.
• Comprehensive leave options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.
• Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay.
• Above-standard superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee.

Western District Health Service - Melbourne, VIC