Human Resources Officer

Capital Health Network; Canberra; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Professional Development Fund

Study leave

Salary packaging up to $15,900 pre-tax

Job summary

Capital Health Network (CHN) is seeking a proactive Human Resources Officer to deliver practical HR support across the employee lifecycle. You will handle recruitment coordination, job ads, onboarding and HRIS administration while ensuring accuracy and confidentiality in a busy, service‑miented team.

You will contribute to WHS compliance, learning development planning and continuous improvement within a collaborative Corporate Operations Team.

Qualifications

• Demonstrated experience providing practical Human Resources support across the employee lifecycle with a strong focus on accuracy, confidentiality and data integrity.
• Ability to interpret and apply HR policies, procedures and employment frameworks with sound judgement.
• Proven ability to analyze and resolve HR, WHS and employee relations matters in a professional, respectful manner.

Responsibilities

• Coordinate recruitment activities, develop position descriptions and manage job advertising and interview processes.
• Manage reference checks, employment offers and onboarding documentation.
• Oversee HR inbox, employee records, compliance checks and HRIS administration.
• Contribute to case management, WHS audits and learning and development planning.
• Support continuous improvement of HR processes, procedures and policies.

Skills

HR support

Data integrity

Communication

Relationship management

Policy interpretation

Risk assessment

Tools

HRIS

Job description

Are you an organised, proactive Human Resources professional who enjoys supporting people, improving processes and helping managers and employees navigate the employee lifecycle with confidence? This is your opportunity to join Capital Health Network (CHN) in a practical, responsive and customer focused HR role that contributes to a positive, inclusive and well supported workplace.

As the Human Resources Officer, you will provide practical HR support across the employment lifecycle by delivering accurate, well coordinated HR services, and support compliance with relevant employment, workplace health and safety, and organisational requirements.

About The Role

Are you an organised, proactive Human Resources professional who enjoys supporting people, improving processes and helping managers and employees navigate the employee lifecycle with confidence? This is your opportunity to join Capital Health Network (CHN) in a practical, responsive and customer focused HR role that contributes to a positive, inclusive and well supported workplace.

As the Human Resources Officer, you will provide practical HR support across the employment lifecycle by delivering accurate, well coordinated HR services, and support compliance with relevant employment, workplace health and safety, and organisational requirements.

About The Team

You will be part of our collaborative Corporate Operations Team, the team that helps CHN run smoothly. Together, we provide a high level of service to CHN staff and stakeholders, supporting human resources, office coordination, risk, compliance and quality, workplace health and safety, information technology and continuous quality improvement.

See yourself in our team

You are a confident and capable HR practitioner who brings sound judgement, discretion and a strong service mindset to your work. You understand the importance of accurate information, clear communication and respectful support when working with employees, managers and sensitive people related matters.

Day to day, you will support a wide variety of HR activities including recruitment coordination, position description development, job advertising, interview processes, reference checks, employment offers, onboarding documentation, HR inbox management, employee records, compliance checks and HR information system administration.

You will also support case management activities, WHS audits and initiatives, learning and development planning, and continuous improvement of HR processes, procedures and policies.

You work well independently and as part of a team, building constructive relationships across the organisation and following through until matters are resolved. With strong attention to detail, professionalism and a continuous improvement mindset, you will help strengthen the employee experience and the effectiveness of the HR function at CHN.

Work location

This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure work and life balance.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.

Work-Life Balance & Wellbeing

• Paid December leave: Recharge during our annual close-down period with additional paid leave.
• Comprehensive leave options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.
• Personal leave: We know starting a new job with no personal leave balance can be hard, so you will receive an extra 5 days of personal leave to support you as you start

Flexible Work Arrangements

• Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
• Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year.

Career Growth & Development

• Professional Development Fund: Access a dedicated fund to support your professional development goals.
• Study leave: Take advantage of our generous study leave option to support your learning and development goals, while balancing work commitments.

Meaningful & Impactful Work

• Purposeful work in health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for the ACT community.
• Collaborate with health experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.

Culture & Community

• Supportive, collaborative workplace: Join a team environment built on collaboration and mutual support.
• Diverse and inclusive environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
• Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet.

Financial Benefits & Rewards

• Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay.
• Above-standard superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee.

Learn more about CHN from our website: Capital Health Network | Home (chnact.org.au)

If you are looking for a meaningful Human Resources role in a dynamic not-for-profit where your work genuinely supports employees, organisational capability and better health outcomes for the ACT community, we would love to hear from you.

Position Salary: Level 3, $42.96 per hour (approximately $85,166 per annum) plus superannuation

Employment type: Fixed term until 7 May 2027 with possibility of extension, full time 38 hours per week.

Working Days/hours: Monday to Friday

Selection Criteria

• Demonstrated experience providing practical Human Resources support across the employee lifecycle with a strong focus on accuracy, confidentiality and data integrity.
• Demonstrated ability to interpret and apply Human Resources policies, procedures, Enterprise Agreements, Awards, Legislation and contemporary employment frameworks, using sound judgement and critical thinking to provide accurate advice and support to employees and managers.
• Proven ability to identify, analyse and resolve HR, workplace health and safety and employee relations matters in a professional, respectful and tactful way, including the ability to assess risk, consider options and recommend practical solutions.
• Strong organisational agility, communication and relationship management skills, including the ability to manage competing priorities, adapt to changing needs, coordinate HR processes and learning activities, and work collaboratively with people at all levels of the organisation while maintaining high attention to detail.

Use Of AI In Your Application

We encourage applicants to use their own writing style, judgement and critical thinking when preparing responses to the selection criteria, as this helps us accurately assess suitability for the position. If you choose to use artificial intelligence tools to assist with your response, you must disclose this in your cover letter. Any application submitted should be substantially developed by you and reflect your own experience, capability and reasoning.

Work Rights

Applicants must have full Australian work rights at the time of application. If applicable, applicants must include details of any visa conditions, limitations and expiry dates in their cover letter.

For further enquiries: Please contact Senior Manager Corporate Operations, Ryan Eatts: ***email_hidden***

CHN, ACT’s Primary Health Network welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. CHN will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.

If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***email_hidden*** or 02 6287 8*** and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.