Project Delivery Manager

Dayforce; Adelaide; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive wellness initiatives

Opportunities for personal and professional growth

Job summary

Dayforce is looking for a Manager Services based in Adelaide, South Australia. This role involves end-to-end delivery of HCM solutions, managing project portfolios, and maintaining relationships with executive customers. Ideal candidates will have over 3 years of experience in human capital management applications consulting and proven skills in software implementation projects. Dayforce offers competitive pay, benefits, and opportunities for personal and professional growth in a diverse workplace.

Qualifications

• 3+ years of experience in human capital management applications consulting preferred.
• Background in leading software implementation projects.
• Experience translating customer business requirements into workable software solutions.

Responsibilities

• Manage a project portfolio (ANZ) to ensure quality and on-time implementations.
• Collaborate with Dayforce Si Partners for project delivery assurance.
• Engage as project sponsor in key governance activities.

Skills

Human capital management applications consulting

Software implementation projects

Change management

Customer relationship management

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce.com

SAP

Workday

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

About the Opportunity

The Manager Services is responsible for end-to-end delivery of Dayforce HCM solutions through a team of consultants, project managers, and other subject matter experts. Key responsibilities include overall project resourcing, customer project relationship management, sponsorship, and profitability. The Manager Services contributes to the growth of the Implementation practice and may participate in the sales cycle to set expectations for project delivery.

What You'll Get to Do

• Manage a project portfolio (ANZ) to ensure quality, on-time and on-budget net new implementations
• Collaborate with Dayforce Si Partners and provide Dayforce sponsorship and governance on Delivery Assurance projects
• Team with Service Delivery Managers and Support teams to promote user adoption and effective use of the implemented solution
• Ensure adherence to highest quality standards in project delivery consistently utilizing Dayforce HCM tools, techniques and methodology
• Manage executive level customer relationships and provide team oversight through Dayforce implementations
• Actively engage as project sponsor, including participation in Steering Committee meetings, executive touch points and other key governance activities
• Responsible for project resourcing on a broad range of implementation engagements
• Motivate teams to document solutions and contribute to internal knowledge share
• Demonstrate thought leadership to resolve customer and business challenges; proactively address project escalations and anticipate risks/issues before they become an escalation
• If direct people management is involved, build team expertise and confidence in project delivery work through real-time feedback and coaching and effective training plans
• Execute day-to-day administrative tasks such as project and practice reporting updates, timecard submission, expense reporting, etc.

Skills and Experience We Value

• 3+ years of experience in human capital management applications consulting preferred
• Demonstrated background in leading software implementation projects including experience developing project team structures and governance models
• Demonstrated experience translating customer business requirements into workable software solutions
• Bachelor’s degree or equivalent experience
• Proven experience in change management

What Would Make You Really Stand Out

• Consulting and management experience in a SaaS / Cloud computing environment
• Experience with one or more of the following applications in addition to Dayforce HCM: Salesforce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, ADP, Workday
• Knowledge of common human capital management (HCM) business practices
• Excellent customer relationship and business acumen
• Demonstrates full competence in business function
• Ability to provide direction to multiple projects, customers and prospects at the same time and manage competing priorities
• Ability and willingness to travel to prospect and customer sites as required

What's In It For You

Dayforce offers competitive pay and benefits, comprehensive wellness initiatives, time away from work programs, recognition, and opportunities for personal and professional growth. We encourage individuals to apply based on their passions and provide a supportive environment for your career and personal life.

Equal Opportunity Employer

Dayforce is an equal opportunity employer and considers all individuals. We embrace diversity and are committed to fairness and inclusion.