ServiceNow Solution Architect

AC3; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Discounted health insurance

Salary packaging

Hybrid work

Half-day Fridays

Job summary

AC3 is looking for a ServiceNow Solutions Architect to join our team and help deliver secure multi-cloud IT solutions for enterprise and government customers. The role could be based in Sydney, Melbourne or Brisbane, with flexible hybrid work arrangements and a focus on real collaboration across practice and client teams.

You will design and develop IT solutions architecture, support customer strategies, and manage programs while coordinating delivery across phases from presales to run and

Responsibilities

• Design and develop IT solutions architecture and IT services.
• Provide expertise on client engagements and manage technical programs.
• Coordinate and deliver all aspects of customer IT needs across engagements.

Job description

Who you’ll be working with

At AC3, our purpose is to make technology real - and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We’re an Australian-owned ICT managed service provider with teams across Australia and New Zealand, supporting enterprise and government customers through secure, scalable technology solutions.

Why join us?

What sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3.

We’re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life’s changing seasons.

We live by the AC3 way - Work Wise, Work Humble, and Work Honest.

Why this role exists

Practices are the way we deliver on our promise to customers “to make technology real”. Helping our customers on their journey to realise tangible business outcomes from technology through presales, consult, design, into build, then run and optimise. The ServiceNow Solutions Architect will support and assist with the design and development of IT solutions architecture and IT Services to support customer and business strategies. In this role, you will provide expertise on client engagements, manage technical programs, develop, coordinate and deliver all aspects of customer IT needs, or support with parts of large customer engagements. This role could be based in Sydney, Melbourne or Brisbane.

What You Bring

As part of the ServiceNow Practice, this role works closely with the wider Practice team, Sales, Consulting, and other teams within the business. This role fosters relationships with technical customer representatives, as well as our suppliers and partners.

What we offer

• Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, and half-day Fridays once a month
• A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.
• Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns.
• Access to training and career development opportunities, that helps some 30 AC3ers progress year on year.
• Flexible Hybrid work options and real work life integration
• Convenient CBD location with modern offices near Central station