ServiceNow Developer

Centorrino Technologies Pty Ltd.; Darwin; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangements

Extensive training & development

Discounts & tech-benefits

IT equipment provided

Team events & culture

Job summary

Centorrino Technologies Pty Ltd. seeks an experienced ServiceNow Developer for an initial 12-month engagement with potential extension. The role focuses on development, support, and platform uplift across enterprise ServiceNow environments, including integrations, security controls and upgrades.

Based in Darwin with hybrid working arrangements. You will design and deliver workflows, catalogue items, and portal components, while collaborating with analysts and stakeholders to translate business

Qualifications

• Hands-on experience with enterprise ServiceNow environments.
• Strong server-side and client-side JavaScript development (GlideRecord, Script Includes, Business Rules, Client Scripts, UI Policies).
• Experience with Flow Designer, IntegrationHub and custom spokes/actions.
• Experience building/consuming REST/SOAP APIs and integrating with LDAP, MID Servers.
• Experience with Service Portal/Employee Centre components (HTML/CSS/AngularJS).
• Understanding of CMDB and CSDM; knowledge of security controls including roles and ACLs.
• Ability to manage update sets and deployments across multiple environments.
• Experience delivering end-to-end ServiceNow upgrades and skipped-record remediation.

Responsibilities

• Design, develop, configure and maintain ServiceNow apps, modules, workflows and service catalogue.
• Build and enhance platform functionality using JavaScript and ServiceNow tooling.
• Develop integrations with internal/third-party systems via REST/SOAP APIs and IntegrationHub.
• Develop Service Portal/Employee Centre components and improve user experiences.
• Implement security controls, roles and data access permissions.
• Manage update sets, source control and deployments across environments.
• Support upgrades, patches and platform clones, including upgrade testing.
• Perform platform health checks, code reviews and performance improvements.
• Provide Level 3 support for incidents, defects and integrations.
• Collaborate with analysts, product owners and stakeholders to translate requirements.
• Create technical docs, deployment guides and knowledge articles.

Skills

ServiceNow development

JavaScript

Flow Designer

IntegrationHub

REST/SOAP integrations

HTML/CSS/AngularJS

MID Servers

Security controls (ACLs)

Update sets & deployments

End-to-end ServiceNow upgrades

Education

ServiceNow CSA/CAD/ITIL 4 Foundation

Tools

Flow Designer

IntegrationHub

ATF/UI Builder/Workspaces/Performance Analytics

REST/SOAP APIs

Job description

At Centorrino Technologies (CT), we're more than just tech - we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not stopping there.

We are seeking an experienced ServiceNow Developer for an initial 12-month engagement, with the possibility of a further 12-month extension.

This is an exciting opportunity to contribute to the ongoing development, support and enhancement of enterprise-wide ServiceNow environments. Working across a combination of business-as-usual support and platform uplift initiatives, you will play a key role in delivering technical solutions, improving platform functionality, supporting integrations and ensuring the ServiceNow environment remains secure, efficient and aligned with business requirements.

The role is ideally suited to a hands-on developer who enjoys solving complex technical challenges, working collaboratively with stakeholders and contributing to the continuous improvement of enterprise platforms.

The position is based in Darwin, with hybrid working arrangements considered.

What You'll Do

• Design, develop, configure and maintain ServiceNow applications, modules, workflows and service catalogue capabilities.
• Develop and enhance platform functionality using JavaScript, GlideRecord, Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions.
• Build and maintain automated workflows, Flow Designer capabilities and IntegrationHub spokes and actions.
• Design, develop and support integrations with internal and third-party enterprise systems using REST/SOAP APIs, OAuth, LDAP, MID Servers and IntegrationHub.
• Develop and enhance Service Portal and Employee Centre experiences, including catalogue items and user-facing components.
• Implement and maintain platform security controls, including roles, ACLs and data access permissions.
• Manage update sets, source control and deployments across development, test, UAT and production environments.
• Support ServiceNow upgrades, patches and platform clones, including upgrade testing and skipped-record remediation.
• Perform platform health checks, instance scans and code reviews, identifying opportunities to improve performance and reduce technical debt.
• Provide Level 3 technical support for complex incidents, defects, integrations and platform performance issues.
• Work closely with business analysts, product owners and stakeholders to translate business requirements into effective technical solutions.
• Develop technical documentation, deployment guides and knowledge articles while providing knowledge transfer to internal teams.

What You'll Bring

• Demonstrated experience developing, configuring and supporting enterprise ServiceNow environments.
• Strong server-side and client-side JavaScript development skills, including GlideRecord, Script Includes, Business Rules, Client Scripts and UI Policies.
• Hands-on experience with Flow Designer, IntegrationHub and custom spokes and actions.
• Proven experience developing integrations using REST/SOAP APIs, OAuth, LDAP, Import Sets and Transform Maps.
• Experience developing Service Portal or Employee Centre components using HTML, CSS and AngularJS.
• Practical experience with MID Servers, troubleshooting integrations and resolving connectivity issues.
• Strong understanding of ServiceNow application development, platform architecture and security controls, including roles and ACLs.
• Experience managing update sets, source control and deployments across multiple environments.
• Demonstrated experience delivering at least one end-to-end ServiceNow family upgrade, including skipped-record remediation.
• Knowledge of CMDB and the Common Service Data Model (CSDM).
• Experience with Automated Test Framework (ATF), UI Builder, Workspaces and Performance Analytics will be highly regarded.
• Relevant ServiceNow certifications, including Certified System Administrator (CSA), Certified Application Developer (CAD) and ITIL 4 Foundation.
• Strong analytical and problem-solving capabilities, with the ability to work autonomously and manage competing priorities.
• Excellent communication and stakeholder engagement skills, with the ability to work collaboratively across technical and non-technical teams.
• A proactive, professional and collaborative approach, with a genuine interest in knowledge sharing and building sustainable internal capability.

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.