ServiceNow Architect (Baseline or above)

Frank Recruitment Group; Canberra; Hybrid; AUD 170,000 - 230,000; Full time

Job summary

Frank Recruitment Group in Canberra offers a hybrid role for a ServiceNow Architect (Baseline or above). You will design and implement tailored ServiceNow solutions aligned with business goals and ITIL processes, focusing on efficient service delivery.

You will translate business requirements into technical designs, develop scripting and system integrations, and work within Agile teams to deliver impactful improvements in a collaborative environment.

Qualifications

• Experience with ServiceNow implementations and architecture.
• Strong understanding of ITIL processes and service management.
• Ability to translate business requirements into technical solutions.
• Expertise in scripting and integration with various systems.
• Familiarity with agile methodologies and collaborative development practices.

Responsibilities

• Design and implement ServiceNow solutions that align with business objectives.
• Ensure efficient and effective service delivery through architecture decisions.
• Translate business requirements into scalable technical designs and integrations.
• Collaborate with stakeholders and Agile teams to deliver tailored improvements.

Skills

ServiceNow

ITIL processes

Requirements translation

Scripting

System integration

Agile methods

Job description

ServiceNow Architect (Baseline or above)

We are looking for a Technical Architect with a strong background in ServiceNow to enhance our capability in delivering tailored solutions. This role will focus on designing and implementing ServiceNow solutions that align with business objectives, ensuring efficiency and effectiveness in service delivery. The position operates in a hybrid model based in Canberra, providing flexibility in work arrangements.

• Proven experience with ServiceNow implementations and architecture
• Strong understanding of ITIL processes and service management
• Ability to translate business requirements into technical solutions
• Expertise in scripting and integration with various systems
• Familiarity with agile methodologies and collaborative development practices

This is a hybrid role that offers an opportunity to drive impactful service management projects while working in a supportive environment. If you have a passion for leveraging technology to enhance service delivery, we would love to hear from you.