Service Technician(Newcastle)

Gilbarco Veeder-Root; Newcastle City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Training & compliance

Parental leave

EAP

Job summary

Gilbarco Veeder-Root is seeking a hands-on Service Technician based in Newcastle to pro-actively service and repair hydraulic and electronic components in retail fueling environments. You will work across customer sites, ensure first-time fixes, and maintain essential field documentation.

Ideal candidates bring 1–3 years in service roles, a valid driver’s license, and a strong mechanical mindset with fault-finding skills.

Qualifications

• Proactive, process and detail oriented with strong problem solving.
• Must have a valid driver’s license and willingness to travel locally.
• Experience in a service industry and field-based roles.

Responsibilities

• Field Operations: complete product breakdowns and repairs at customer sites.
• Calibrate pumps and test to ensure compliance.
• Document all service work and safety paperwork.
• Maintain safety and professionalism when representing Gilbarco Veeder-Root.
• Operate with integrity and clear communication with customers and site staff.

Skills

Fault finding

Safety mindset

Communication skills

Microsoft 365 skills

Education

Secondary Education or equivalent; Trade Qualification (electrician / fitter)

Job description

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

Vontier(NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity,automationand multi-energy technologies.

About the Role

Are you an experienced hands-on Service Technician looking for a role where safety, service, and technical skill matter?

As the ‘Face of GVR AU’ based in Newcastle, you are accountable for pro-active servicing, first time fix and repairs across GVR and competitor products on customer sites. You will be responsible for servicing and maintaining specialised hydraulic and electronic components used in the retail fueling industry.

What You’ll Be Doing

• Field Operations work: successfully completing a variety of product breakdown and repair jobs as well as any other associated service jobs/tasks across customer sites in Newcastle and surrounding areas.
• Calibration of pumps & testing: checking, troubleshooting and testing the pumps to ensure compliance.
• Field Operations job documentation: completion of all job associated documentation (service report, safety documents, etc).
• 100% commitment to safety: working safely on the customer site, acting as a representative of Gilbarco Veeder - Root to customers.
• Works with a safety mindset and acts with integrity; you’re consistently focused on keeping yourself and others safe, using sound judgement and operating with transparency and trust.

What You’ll Bring

• Secondary Education or equivalent (completion of Higher School education), Trade Qualification (electrician / fitter)
• 1-3 years of relevant experience in a service industry
• Valid Driver’s license
• Mechanically minded with developed fault finding skills
• Pro-active, process & detail oriented, communication skills
• Computer and microsoft 365 skills
• Field-based role requiring travel to local and regional customer sites including service stations, truck stops, and commercial fueling locations, using a company-provided vehicle.
• A strong commitment to safety, including the use of PPE, the ability to work independently, and professional communication with customers and site staff are essential.
• Work is primarily outdoors and may involve exposure to varying weather conditions.

Why Join Us?

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Gilbarco Veeder-Root/Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Join in this Hands-on Service Technician role delivering safe and reliable field service support across customer sites for a global business where safety, service, and technical expertise matter!

We provide amazing opportunities/benefits for this role:

• Work in a safety-first environment with long-term career development opportunities
• Great work-life balance with rostered days off (RDOs)
• Flexible working arrangements, with the convenience of starting your day from home.
• Company vehicle, full PPE, provided as part of the role
• Internal and external training and compliance
• Paid parental leave for all employees
• Referral Bonus: Refer to a friend and enjoy a referral bonus on us
• Employee Assistance Program: 24-hour support line for our team members and families.
• Discounted healthcare: our team have access to great rates with HCF.
• Superannuation Benefits: Discounted and Subsidized Superannuation fees with insurance

Workplace health and safety is paramount at Gilbarco. The recruitment process for this position will require candidates to complete a pre-employment medical and reference checks.