Service Technician (Diesel, Small Engine, Minor Plant)

Colbrook Industries; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Overseas training

Ongoing training

Job summary

Colbrook Industries is seeking a Service Technician in Queensland. The role combines workshop and field work, requiring hands-on mechanical skills with diesel and small engine systems. Travel to customer sites and works with a small team to diagnose, service and support our class-leading machinery.

The ideal candidate will have good customer service abilities, strong problem-solving skills and a proactive attitude. A valid driver's license and willingness to travel are essential.

Qualifications

• Hands-on mechanical experience in machinery, diesel or hydraulic systems.
• Excellent communication and interpersonal skills.
• Self-motivated with a positive, proactive attitude.

Responsibilities

• Office/workshop and field based role with some travel.
• Provide service and support for diesel and small engine equipment.
• Perform diagnostics, repairs and routine maintenance.
• Log reports and documentation; communicate with customers and suppliers.
• Work with a responsive leadership team to meet targets.

Skills

Mechanical experience

Customer service skills

Communication skills

Autonomy

Troubleshooting

Job description

Service Technician (Diesel, Small Engine, Minor Plant)

Service Technician/Mechanic (Diesel, Small Engine, Minor Plant)

COLBROOK INDUSTRIES

Brand new facility in Wacol, QLD.

Colbrook Industries supplies, services and supports, industry leading equipment in the Australian and New Zealand markets. We pride ourselves on our unparalleled service and support when it comes to our customers.

Our rapid growth and the success of our products in our region has opened an excellent opportunity for an ambitious Service Technicianto support our Queensland customers.

This full-time role is suited for that outstanding candidate who is eager to excel and is driven to exceed expectation. The right person will have adequate customer service skills and mechanical experience preferably in the machinery/earth moving/agricultural industries. They must have good communication, interpersonal skills and a positive attitude, with a passion for success. The ideal candidate will have hands on mechanical experience and practical problem-solving capabilities.

The Role:

Office/workshop and field based role with some travel required.

Weekday, 7:30-16:00 (guide)

Service and support for RC Slope and Autonomous Mowers, Lamtrac machine, Barko Forestry Mulchers Diamond Mowers mulchers and Skid-lift products

Computer based tasks included logging reports and documents, electronic communication and some diagnostic procedures.

Learn as you go from a small but experienced leadership team.

Key accountabilities and skills:

"This is an autonomous, well-rounded and fulfilling role"

Perform a good mix of hands-on skill, remote service and support and organizational tasks.

Possess mechanical skills (preferable small engine, electrical, diesel or hydraulic)

Be willing to operate machinery and equipment for diagnostics, tradeshows, and demonstration days.

Communicate with customers and suppliers.

Service and support coordination

Engage existing customers as a part of our exceptional follow up after sales services

Build and maintain customer relationships.

Participating and supporting trade shows, demonstration days and educational programs.

Work both autonomously and within a team.

Achieving set targets and objectives.

Some Specific Tasks:

Diagnosing and rectify equipment issues during warranty periods.

Perform warranty repairs and upgrades on new equipment.

Assist with service and support for customers through our network and overseas suppliers.

Training, operating, testing and demonstrating equipment.

Ideal Candidate:

Current service technician with some experience looking to move forward with their career.

Someone who likes a good mix of being on the tools and handling the technical aspects of diagnostics and organizational tasks.

An ambitious person willing to work with customers and the sales team.

What’s on offer:

Work with a good team who enjoy work and life

A good mix of servicing, supporting and operating class leading machinery

Use of company vehicle

Ongoing training

Overseas training and travel

If youthrive on customer support, we can offer challenge, excitement, growth to the right person! It is essential that applicants hold a valid driver's license.