Service Technician - Air Conditioning

McKinnon Heating & Cooling; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Phone / IPAD

Staff discounts

Generous salary above award

Job summary

McKinnon Heating & Cooling in Southeast Melbourne seeks a reliable HVAC technician to service and repair residential systems, including refrigerated HVAC and occasional light commercial work.

You will hold relevant trade qualifications and licences, with an active driver’s licence, and showcase excellent communication and customer-service skills. You will promote cost-effective changeovers and present well in uniform as part of a professional team.

Qualifications

• Requires trade qualifications and relevant licences to perform duties.
• Must have current driver’s licence.
• Strong communication and customer-service skills are essential.

Responsibilities

• Perform servicing, breakdowns and repairs of HVAC systems.
• Quote on-site for repairs and replacements.
• Maintain detailed service reports with accuracy.
• Collaborate with clients and team members to ensure satisfaction.
• Prioritize safety and regulatory compliance at all times.

Skills

HVAC servicing

Customer service

Communication

Self-motivation

Education

Trade qualifications and licenses

Tools

VRV experience

Job description

McKinnon Heating & Cooling is a proud 53-year-old Heating & Air Conditioning business, specializing in the sales & installation of Reverse Cycle Air Conditioning, Gas Ducted Heating, Hydronic Heating, Servicing & repairs. Being one of the largest Daikin & Brivis Dealers in the Southeast Melbourne region, we pride ourselves on supplying & servicing thousands of homes with quality products and of our strong relationships formed over the past 53 years of operation.

WHAT WE'RE AFTER

You will provide a high level of service in and around the Southeast Melbourne area.

You will be working on a mix of Refrigerated HVAC systems and Air-Conditioning services, generally for homeowners with breakdowns or general servicing with the occasion light commercial property to attend too as well.

You will have all relevant trade qualifications and licenses to perform your duties, including an active driver's licence.

Be able & willing to promote changeover opportunities when the repair costs aren't cost effective for the client.

ABOUT YOU

You are reliable & dependable always on time.

You are a good communicator, our clients will enjoy your ability to communicate at a high level.

You are well presented in appearance.We will provide a uniform.

You have strong technical air conditioning aptitude. Experience in VRV is preferred.

You are self-driven & motivated in your role.

You provide remarkable customer service, leaving the customer wanting to come back to McKinnon Heating & Cooling again in the future.

DUTIES & RESPONSIBILITIES

Performing Air Conditioning (Splits & Reverse Cycle Ducted), Evap Coolers general servicing, breakdowns & repairs.

Quoting on the spot repairs & replacements.

Working with & supporting clients and co-workers where required.

Providing detailed maintenance and service reports with exceptional attention to detail, using our Tradify quoting system.

A commitment to safety and compliance at all times.

Building relationships with clients & the McKinnon Heating & Cooling team.

Leading by example to get the job done and keeping the customer happy.

WHAT WE CAN OFFER YOU

Generous salary Well Above Award (negotiable based on your experience)

Opportunity for overtime where required.

Fully maintained company vehicle

Phone & / or IPAD

Generous Staff Discounts across multiple well-known brands

Fast paced, fun place to work where no two days are alike!

NB: All candidates who meet our shortlist requirements will be contacted for an immediate interview.