HVAC Service Technician / Service Manager Pathway

Rapid Cold Air Conditioning; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company Vehicle

Performance Bonus

Phone

Job summary

Rapid Cold Air Conditioning is recruiting for a hands-on senior HVAC technician in Wantirna South, VIC. The role involves service, diagnostics, repairs and technical troubleshooting across residential and commercial systems.

You will lead and mentor technicians as the department grows, helping to shape the Service Department and ensure high standards of customer communication and workmanship.

Qualifications

• Strong HVAC service and fault-finding experience.
• Familiar with refrigeration and electrical diagnostics.
• Experience with split, multi-split and ducted reverse-cycle systems.
• VRV/VRF experience highly regarded.
• Australian trade licences and qualifications.

Responsibilities

• Perform HVAC service, diagnostics, fault finding and repairs.
• Troubleshoot refrigeration and electrical faults.
• Commissioning and technical support.
• Mentor and develop technicians.
• Maintain Simpro notes, photos and documentation.
• Communicate with customers and explain solutions clearly.

Skills

HVAC service

Fault finding

Refrigeration diagnostics

Electrical diagnostics

Split systems

VRV/VRF experience

Education

Trade licence

Tools

Simpro

Job description

Rapid Cold Air Conditioning – Wantirna South VIC

You'll start in a hands-on senior technical role, working across service, diagnostics, repairs and technical troubleshooting. As the department grows, you'll have the opportunity to take on more responsibility, help develop technicians, improve the way the department operates and progress towards leading the Service Department.

Key responsibilities

• HVAC service, diagnostics, fault finding and repairs
• Troubleshooting difficult refrigeration and electrical faults
• Split, multi-split and ducted reverse-cycle systems
• VRV/VRF diagnostics where required
• Warranty and post-installation troubleshooting
• Commissioning and technical support
• Supporting technicians and apprentices on difficult jobs
• Communicating directly with customers and explaining solutions clearly
• Maintaining professional Simpro job notes, photos and documentation
• Mentoring and developing technicians

About you

• Strong HVAC service and fault-finding experience
• Strong refrigeration and electrical diagnostic skills
• Experience with split, multi-split and ducted reverse-cycle systems
• VRV/VRF experience highly regarded
• Relevant Australian trade licences and qualifications
• Confidence dealing directly with customers
• Pride in your workmanship
• Good organisation and job documentation habits
• Company Vehicle
• Performance Bonus
• Phone
• Quality residential and commercial HVAC work
• Variety beyond repetitive service calls
• Support from an established Installation, Sales and Administration Team
• Genuine input into how the Service Department is built
• Opportunity to mentor and eventually lead technicians
• Clear pathway into Service Management

About us

Rapid Cold Air Conditioning is an established Melbourne heating and cooling company specialising in quality residential and commercial HVAC. We work across split systems, multi-splits, ducted reverse-cycle, VRV/VRF and customised HVAC installations. We believe good HVAC work is about more than getting the system running. Technical standards, workmanship, communication and customer experience matter to us. We're building the next stage of our Service Department and want the right person to build it with us.