Service Now Test Lead

Showtime Consulting Pty Ltd; Canberra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Referral program

Professional development

Job summary

Showtime Consulting Pty Ltd is seeking an experienced ServiceNow Test Lead / QA Automation Engineer to join a major enterprise environment in Sydney. You will develop, execute, and optimize automated testing for enterprise applications, aligning with cross-functional teams to ensure quality and performance.

The role requires 7–10 years in QA, strong ServiceNow and Automation Anywhere skills, and a hands-on approach to automation, test planning, and process improvement within an Agile setup.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 7–10 years of QA, software testing, and test automation experience.
• Strong hands-on ServiceNow experience and Automation Anywhere expertise.
• Ability to design, develop, and execute automated test scripts and maintain frameworks.

Responsibilities

• Design, develop, and maintain automated test scripts using Automation Anywhere.
• Develop and execute comprehensive test plans and automated strategies.
• Collaborate with cross-functional teams to understand requirements.
• Execute tests, analyze results, and identify defects for improvement.
• Enhance automation frameworks and testing processes for efficiency and coverage.
• Document test cases, results, defects, and artefacts.
• Participate in code reviews and provide quality feedback.
• Support testing activities within Agile delivery environments.

Skills

ServiceNow

Automation Anywhere

Test automation

Agile testing

Stakeholder comms

Education

Bachelor's degree in CS/IT

Tools

ServiceNow

Automation Anywhere

Selenium

JUnit

TestNG

Job description

Are you ready to be a part of a team that's redefining ultra-secure cloud solutions?

Join a team that’s shaping the future of cloud and cybersecurity.

At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high‑threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.

We deliver security where it matters most—protecting national infrastructure, defence, and mission‑critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra‑secure cloud and cross‑domain security.

Our people are specialists in secure cloud, defence technology, and insider risk mitigation. We thrive in high‑stakes environments, where cybersecurity isn’t just a requirement—it’s mission‑critical. If you’re ready to contribute to industry‑leading projects and grow in a company that values trust, innovation, and resilience, explore our open roles today.

Open Roles

We Are Always Looking For Talented Individuals.

Explore Our Current Opportunities And Find A Role That Matches Your Expertise.

Service Now Test Lead

Sydney

Company Description

Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise‑scale technology solutions across cloud, infrastructure, cybersecurity, business applications, and digital transformation programs. We partner with government and enterprise organisations to build high‑performing technology teams that deliver scalable, efficient, and future‑ready business solutions.

The Role

We are seeking an experienced ServiceNow Test Lead / QA Automation Engineer to join a major enterprise environment in Sydney. This role is ideal for a hands‑on testing professional with strong ServiceNow experience and deep expertise in Automation Anywhere. You will take a key role in developing, executing, and enhancing automated testing solutions to ensure the quality, reliability, and performance of enterprise applications. You will work closely with cross‑functional teams to understand requirements, establish effective test strategies, identify defects, and continuously improve automation frameworks and testing processes.

Key Responsibilities

• Design, develop, and maintain automated test scripts using Automation Anywhere.
• Develop and execute comprehensive test plans and automated testing strategies.
• Work closely with cross‑functional teams to understand business and technical requirements.
• Execute automated tests, analyse results, and identify defects and opportunities for improvement.
• Continuously enhance automation frameworks, tools, and testing processes to improve efficiency and test coverage.
• Document test cases, test results, defects, and supporting testing artefacts.
• Participate in code reviews and provide feedback relating to software quality and testability.
• Work with development and delivery teams to investigate, track, and resolve defects.
• Provide guidance and support to team members on automation testing approaches and best practices.
• Contribute to continuous improvement initiatives across QA, testing, and automation practices.
• Support testing activities within Agile delivery environments.
• Stay current with emerging QA automation technologies, tools, and industry best practices.

What You’ll Need

• 7–10 years of professional experience across quality assurance, software testing, and test automation.
• Strong hands‑on experience working with ServiceNow.
• Strong expertise in Automation Anywhere.
• Demonstrated experience designing, developing, and executing automated test scripts.
• Experience implementing, maintaining, and improving automated testing frameworks.
• Solid understanding of software testing methodologies, standards, and best practices.
• Experience using test management and defect tracking tools.
• Strong analytical, troubleshooting, and problem‑solving capabilities.
• Excellent communication and stakeholder engagement skills.
• Ability to collaborate effectively with development, testing, delivery, and business teams.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

Preferred Skills

• Experience with additional automation testing tools such as Selenium, JUnit, or TestNG.
• Experience working within Agile delivery teams and environments.
• Knowledge of programming languages such as Java, C#, or Python.
• Experience with performance testing and security testing.
• Understanding of CI/CD pipelines and modern DevOps practices.
• Relevant certifications in quality assurance, software testing, or automation testing.

We Are Always Looking For Top Talent In Cybersecurity, Cloud, And Defence Tech.

Build solutions that protect defence, national security, and enterprise clients.

At Showtime Consulting, We Hire And Develop The Best Minds In Cybersecurity.

Our Values Shape Everything We Do

Security

Essential for protecting sensitive information and ensuring the company’s technology cannot be compromised.

Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.

Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting‑edge and effective.

Demonstrates dedication to the mission, the safety and security of clients’ data, and the success of their operations.

Important for providing reliable and consistent service, which is crucial for defence and intelligence operations that depend on continuity and dependability.

Fuels the drive to excel, innovate, and overcome challenges. It’s the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.

Know someone looking for their next career move? At Showtime Consulting , we’re always on the lookout for top talent. If you refer a friend or colleague who successfully secures a role with us, we’ll reward you with a $500 voucher as a thank‑you.

How It Works:

• Submit a Referral – Fill out our quick referral form with your details and your friend’s contact information.
• We Connect – Our recruitment team will reach out to them to discuss suitable opportunities.
• They Get Hired – If your referral successfully lands a role through Showtime Consulting, you get rewarded!

Secure Your Cloud, Empower Your Mission with S.H.I.E.L.D

The power of ultra‑secure cloud solutions tailored to your unique needs. Experience unmatched security, efficiency, and agility with Showtime Consulting’s S.H.I.E.L.D framework.

Pioneers of SHIELDEDCloud Solutions

Protecting Operations in Hostile and Sensitive Environments