Service Manager, WI Transport NSW

Ebro Electronic GmbH; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Bonusprogramm

Krankenversicherung Zuschuss

Betriebliche Altersvorsorge

Unterstützung bei Weiterbildung

Xylem Watermark Freistellung

Fitness-Programm

Zusätzlicher Urlaub

Strukturierte Entwicklungspfade

Job summary

Xylem ist ein weltweiter Vorreiter bei nachhaltigen Wassertechnologien. Als Service Manager WI Transport NSW leiten Sie operative und kommerzielle Aktivitäten innerhalb technischer, finanzieller und geschäftlicher Vorgaben.

Sie arbeiten eng mit internen Abteilungen, Kunden und regionalen Support-Funktionen zusammen, um Revenue Opportunities zu maximieren und operative Exzellenz sicherzustellen. Sie führen den Service- und Mietbetrieb, balancieren Kundenanforderungen, Teamkapazität und

Qualifications

• Führungserfahrung im technischen Service oder Montageumfeld ist erforderlich.
• Standort NSW/Australien ideal.
• Sicherheits- und Qualitätsstandards kennen und umsetzen können.

Responsibilities

• Leitung des täglichen Service- und Mietbetriebs mit Fokus auf Sicherheit, Qualität, Verantwortlichkeit und Kundenzufriedenheit.
• Operative und kommerzielle Prioritäten im Einklang mit technischen, finanziellen und geschäftlichen Richtlinien steuern.
• Nachhaltiges Wachstum durch Identifikation und Maximierung von Umsatzmöglichkeiten unterstützen.
• Zusammenarbeit mit internen Stakeholdern, Kunden und regionalen Support-Funktionen für starke Ergebnisse.
• Aufbau von Workforce-Fähigkeiten durch Entwicklung, klare Erwartungen und effektive Führung.
• Proaktives Risikomanagement in Betrieb, Finanzen und Sicherheit gemäß Richtlinien.

Skills

Führung

Kundenorientierung

Sicherheitsführung

Stakeholder-Management

Budgetierung

Vertragskenntnisse

Education

Trade Zertifikat

Hochschulabschluss

Job description

## Service Manager, WI Transport NSWBewerben: Vor Ort: Kemps Creek: Full time: Heute ausgeschrieben: Enddatum: 15. Oktober 2026 (Noch 28 Tage Zeit für Bewerbung): R50734Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.This is an opportunity for a collaborative and commercially focused leader to make a meaningful impact across customer service, workforce capability, safety, quality, operational performance and continuous improvement.**The Role**As Service Manager, you will manage operational and commercial activities within established technical, financial and business guidelines. The role has both tactical and strategic impact, requiring you to balance customer requirements, workforce capability, operational priorities and financial performance.You will work closely with internal stakeholders, customers and regional support functions to maximise revenue opportunities, maintain operational excellence and deliver reliable service outcomes across service and rental operations.**Responsibilities*** Lead day-to-day service and rental operations with a strong focus on safety, quality, accountability and customer satisfaction.* Manage operational and commercial priorities in line with technical, financial and business guidelines.* Support sustainable business growth by identifying and maximising revenue opportunities.* Work collaboratively with internal stakeholders, customers and regional support functions to deliver strong outcomes.* Build workforce capability through employee development, clear expectations and effective leadership.* Proactively manage operational, financial and safety risks through adherence to company procedures, regulatory standards and business policies.* Foster collaboration across teams and functions through clear communication, negotiation and influence.* Contribute to continuous improvement through problem solving, strategic thinking and adoption of new methods.* Engage with external stakeholders including customers, suppliers, contractors, auditors and service providers.**Skills and experience**You are a practical, customer-focused leader with strong operational judgement and the ability to bring teams together around shared priorities. You communicate clearly, influence effectively and are comfortable managing competing demands in a service-based environment.You will bring:* Trade, technical or tertiary qualifications are desirable; however, we welcome applications from candidates with equivalent industry experience and demonstrated leadership capability.* A Trade Certificate or tertiary education plus 3 years’ experience, including leadership and management experience; or 5+ years’ comparable experience.* Background in the mechanical, electrical or water industry.* Strong understanding of operational accountability, safety leadership and quality assurance.* Demonstrated ability to manage customer requirements, workforce capability and financial performance.* Confidence working with internal and external stakeholders to support operational excellence.* A continuous improvement mindset and the ability to solve problems in a fast-paced environment.**Benefits*** Market leading salary plus company bonus program* Company-funded income protection insurance* Subsidised health insurance for you and your immediate family* 12% standard plus a bonus 1% company contribution to invest in your retirement* Opportunities to participate in the Xylem Watermark volunteer program, including paid volunteer leave to support global and local water security projects* Gym membership discounts and wellbeing programs* Additional leave entitlements* Structured learning and career development pathways**Why Join Xylem**At Xylem, we're passionate about solving the world's toughest water challenges. Join a team where your ideas, relationships and expertise can make a real difference. Together, we'll help create a more sustainable future through innovative water solutions.At Xylem, we encourage applications from women, people of diverse backgrounds, Aboriginal and Torres Strait Islander peoples, and individuals with different experiences and perspectives. Even if you don't meet every requirement, we'd love to hear from you.If you are ready to lead service and rental operations in a values-led global water technology company, we would welcome your application for the Service Manager role at Xylem.