Service Manager - Onslow Gardens

Brightwater Care Group; Western Australia; Presencial; AUD 140.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $18,550 per ann

BrightwaterPlus discounts

Employee Assistance Program

Paid parental leave

Professional development

Flexible working arrangements

MyFitnessPassport gym network

Descripción de la vacante

Brightwater Care Group is seeking an experienced Service Manager to lead Onslow Gardens in Subiaco, WA. This permanent full-time role covers clinical care, financial stewardship, workforce leadership and regulatory compliance to deliver high-quality aged care services.

You will drive continuous improvement, manage budgets, and lead a team to ensure safe, person-centred care in a not-for-profit setting with strong community ties.

Formación

• Previous experience in a Service Manager or Senior Operational Leadership role within aged care, health, or community services.
• Strong commitment to delivering safe, high-quality, client-centred care.
• Knowledge of aged care accreditation requirements and sector reforms.
• Experience managing people, budgets, operational performance, recruitment, workforce planning, and development.
• Strong leadership, communication, and relationship-building skills.
• Proactive approach to continuous improvement and service excellence.
• Knowledge of WHS and employment legislation.
• A tertiary qualification in Health or Community Services.
• Registration with AHPRA.
• National Police Clearance.
• NDIS Worker Screening clearance.
• Current and valid driver’s license.

Responsabilidades

• Provide overall leadership and operational performance of Brightwater Onslow Gardens, including clinical care, financial management and regulatory compliance.
• Lead workforce development and manage recruitment, budgeting and performance.
• Ensure high-quality, client-centred care and ongoing quality improvement across the site.
• Maintain strong relationships with staff, residents, families and regulators to support accreditation and reforms.

Conocimientos

Leadership

Communication

Relationship-building

Continuous improvement

Workplace health and safety

Employment legislation knowledge

Educación

Tertiary qualification in Health or Community Services

AHPRA registration

National Police Clearance

NDIS Worker Screening clearance

Descripción del empleo

About Brightwater

We’re a spirited bunch at Brightwater. We support people of all ages to live a better quality of life. With a track record that dates back to 1901, care is at our core. We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

The Opportunity

An exciting opportunity has become available for an experienced and passionate Service Manager to join Brightwater on a permanent full-time basis to lead our Onslow Gardens site, located in the heart of Subiaco.

Brightwater Onslow Gardens

provides high-quality care for individuals with diverse needs. The facility features 58 private rooms and 2 shared rooms, thoughtfully arranged across four individual houses, creating a homely and supportive environment.

This is a rare opportunity to take the lead of a well-established service and make a meaningful impact on the lives of older Australians. As Service Manager, you will be responsible for the overall leadership and operational performance of the site, including clinical care, financial management, workforce leadership, regulatory compliance, and continuous quality improvement.

Why Join Brightwater

• Be part of a purpose-driven, not-for-profit organisation making a real difference to pursue the dignity of independence.
• Join a fun and collaborative team environment with a supportive leadership team.
• Brightwater promotes and Inclusive culture that values diversity, innovation and growth.
• Enjoy ongoing professional development & career development opportunities.
• Access to Salary package up to $18,550 annually on living expenses - pay less tax and increase your take-home pay.
• Access to BrightwaterPlus – providing discounts at over 370 retailers including health insurance providers.
• Access to a large network of gyms, fitness studios and pool facilities through MyFitnessPassport.
• Flexible working arrangements, promoting a healthy work life balance.
• 24/7 expert medical and mental health support for you and your family through our Employee Assistance Program.
• Access to Brightwater’s Employee Referral Scheme.
• Paid parental leave & return to work bonus.

What you’ll bring

• Previous experience in a Service Manager or Senior Operational Leadership role within aged care, health, or community services.
• A strong commitment to delivering of safe, high-quality, client-centred care.
• Sound knowledge of aged care accreditation requirements, Aged Care Quality Standards, and current sector reforms.
• Proven experience managing people, budgets, operational performance, recruitment, workforce planning, and employee development.
• Strong leadership, communication, and relationship-building skills.
• A proactive approach to continuous improvement and service excellence.
• Knowledge of workplace health and safety and employment legislation.
• Relevant tertiary qualification in Health or Community Services.
• Registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• A recent and satisfactory National Police Clearance.
• NDIS Worker Screening clearance.
• Current and valid drivers license.

Talk to us

If you are passionate about creating meaningful experiences and positive outcomes every day, join us at Brightwater to pursue the dignity of independence.

if you have any questions, please contact Zach Ooi, Talent Acquisition Specialist on 0429 088 113 or email [e-mail] for more information.

Brightwater. Thrive, Connect & Belong