Service Manager: Lead Teams & Employment Outcomes

atWork Australia; Perth; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

12 Weeks Paid Parental Leave

Leadership development

Quarterly social events

Wellbeing initiatives

Fitness Passport

Salary packaging

Roadside assistance

Essential tools and tech

Job summary

atWork Australia is seeking a Service Manager who demonstrates passion and commitment to lead a thriving team. In this role, you will ensure contract obligations are met, develop team capabilities, and provide quality financial reporting.

We offer a range of benefits including 12 weeks paid parental leave, career pathways, and wellbeing initiatives. Join our diverse team and support others in finding meaningful employment.

Qualifications

• Experience in customer service or a client-facing role.
• Experience in management and leading a team.
• Confident working towards KPIs and overseeing placements.

Responsibilities

• Ensure Key Performance Indicators and contractual obligations are met.
• Establish clear direction for team operations.
• Develop a culture of performance across the business.
• Provide leadership and coaching to your team.
• Accountable for business risk and financial performance.

Skills

Customer service experience

Team management

Stakeholder communication

KPI oversight

Motivating employees

Job description

atWork Australia is seeking a Service Manager who demonstrates passion and commitment to lead a thriving team. In this role, you will ensure contract obligations are met, develop team capabilities, and provide quality financial reporting.

We offer a range of benefits including 12 weeks paid parental leave, career pathways, and wellbeing initiatives. Join our diverse team and support others in finding meaningful employment.