Service Intake Team Leader

Department of Education and Training; Darwin; In loco; AUD 111.000 - 116.000; Tempo pieno

Descrizione del lavoro

Department of Education and Training is seeking an Administrative Officer 5 in Darwin to provide first-level support to Student Wellbeing and Inclusion Programs and Services clients. You will manage service requests, incidents and information requests to closure within set timeframes and in line with relevant standards.

The role is based in Darwin and involves working with schools. You will contact Aga Spyropoulos for intake and coordination, contributing to a smooth, compliant service

Mansioni

• Provide first-level support to School clients, handling service requests and incidents to resolution.
• Ensure responses meet required timeframes and comply with standards.

Descrizione del lavoro

Administrative Officer 5 - Remuneration Package $110,748 - $116,165 (including salary $93,674 - $98,332)

Vacancy Number: 046100

Agency: Department of Education and Training

Number of Vacancies: 1

Work Unit: Student Wellbeing and Inclusion Programs and Services

Location: Darwin

Primary Objective

Provide first-level support to Student Wellbeing and Inclusion Programs and Services clients (schools), ensuring service requests, incidents and information requests are managed to conclusion, within required timeframes, and in compliance with relevant standards.

Contact: Aga Spyropoulos, Service Intake Team Leader on 08 8944 9379 or [e-mail]