Service Intake Lead - Student Wellbeing & Inclusion

Department of Education and Training; Darwin; On-site; AUD 111,000 - 116,000; Full time

Job summary

Department of Education and Training is seeking an Administrative Officer 5 in Darwin to provide first-level support to Student Wellbeing and Inclusion Programs and Services clients. You will manage service requests, incidents and information requests to closure within set timeframes and in line with relevant standards.

The role is based in Darwin and involves working with schools. You will contact Aga Spyropoulos for intake and coordination, contributing to a smooth, compliant service

Responsibilities

• Provide first-level support to School clients, handling service requests and incidents to resolution.
• Ensure responses meet required timeframes and comply with standards.

Job description

Department of Education and Training is seeking an Administrative Officer 5 in Darwin to provide first-level support to Student Wellbeing and Inclusion Programs and Services clients. You will manage service requests, incidents and information requests to closure within set timeframes and in line with relevant standards.

The role is based in Darwin and involves working with schools. You will contact Aga Spyropoulos for intake and coordination, contributing to a smooth, compliant service