Service Deli Manager

Drake Supermarkets Pty Ltd; Brisbane; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discount

Family discount

Gym membership discounts

Health insurance

Vehicle leasing

Job summary

Drakes Supermarkets North Lakes store in Brisbane is seeking a motivated Service Deli Department Leader. You will manage a small team, create rosters, place orders and oversee stock takes, ensuring smooth daily operations and exceptional customer service.

The role offers on-the-job training, opportunities for career progression and a supportive work culture within a large national retailer. We value hands-on leadership, people development and a strong commitment to safety and quality.

Qualifications

• Fresh food retail knowledge.
• Experience in management is desired, but not essential
• Ability to lead and manage a team
• Ordering and cost control skills
• Ability to generate rosters
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both team members and management
• A flair for merchandising
• Strong leadership and delegation skills
• Ability to coach, train and performance manage team members
• Commitment to work health and safety standards

Responsibilities

• Lead a small team, create rosters, generate orders, complete stock takes and more.
• Reporting directly to the Store Manager, this role will lead the Service Deli department.
• Work within a highly competitive supermarket environment with a hands-on approach to meet targets.
• Support and develop staff to deliver exceptional customer service.

Skills

Fresh food retail

Team leadership

Roster planning

Stock control

Cost control

Customer service

Communication

Merchandising

Coaching & training

Health & safety

People management

Job description

Exciting Career Opportunity

• Attractive salary package and 10% company discount for you and your family
• Full on-the-job training and support provided
• Career progression opportunities available

About us:

50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What we offer you:

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

• 10% staff and family discount across all Drakes stores
• Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
• In-depth onboarding and career progression opportunities
• Company funded retail management qualifications and first aid qualifications
• Vehicle leasing opportunities

About this opportunity:

Our North Lakes store in North Brisbane is currently looking for a motivated and hard working leader, to join and manage the store's Service Deli department.

Reporting directly to the Store Manager, this successful applicant will be responsible for leading a small team, creating rosters, generating orders, completing stock takes + much more!

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Fresh food retail knowledge
• Experience in management is desired, but not essential
• Ability to lead and manage a team
• Ordering and cost control skills
• Ability to generate rosters
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both team members and management
• A flair for merchandising
• Strong leadership and delegation skills
• Ability to coach, train and performance manage team members
• Commitment to work health and safety standards