Service Coordinator: Lead Therapeutic Teams

Community Living Options Inc.; Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

Community Living Options is seeking a Service Coordinator in Australia to lead with purpose, driving innovative therapeutic support and empowering teams to deliver life-changing outcomes for participants. You will guide Support Workers, supervise staff, and ensure quality outcomes while developing plans and programs.

The role emphasizes leadership in therapeutic interventions, stakeholder engagement, and compliance with funding requirements, within a psychosocial disability context.

Qualifications

• Experience in developing and delivering complex service plans.
• Experience supporting people with complex mental health diagnoses and behaviours of concern.
• Flexible and person-centred, with a commitment to creating homely environments.
• Preferred understanding of mental health projects and hospital discharge pathways.

Responsibilities

• Lead and mentor staff to deliver active, person-centred support.
• Participate in the development and review of participant plans and programs.
• Monitor and assess plans for effectiveness, ensuring goals are achieved.
• Negotiate service offerings within funding boundaries.
• Ensure personalised development plans for team members.
• Oversee documentation and compliance with funding requirements.
• Design innovative rosters within budget and funding frameworks.
• Manage workforce planning, risk management, and cost monitoring.
• Approve timesheets accurately and in line with payroll processes.
• Communicate effectively with stakeholders and complete incident reporting.

Skills

Leadership

Staff development

Stakeholder management

Communication

Education

Tertiary qualification in Disability or related field

Eligibility to work in Australia

Job description

Community Living Options is seeking a Service Coordinator in Australia to lead with purpose, driving innovative therapeutic support and empowering teams to deliver life-changing outcomes for participants. You will guide Support Workers, supervise staff, and ensure quality outcomes while developing plans and programs.

The role emphasizes leadership in therapeutic interventions, stakeholder engagement, and compliance with funding requirements, within a psychosocial disability context.