Service Centre Supervisor, Afternoon Shift

CHEP Australia Limited; City of Wodonga; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible work culture

Career growth opportunities

Learning and development programs

Diversity and inclusion

Job summary

CHEP Australia Limited is seeking an Afternoon Shift Supervisor in Wodonga, VIC to lead a manufacturing team on the 2:00 pm – 10:00 pm shift. You will mentor staff, drive safety, quality and performance, plan resources to meet production goals, and coach for continuous improvement.

Experience in manufacturing or operations, strong people leadership, and a commitment to safety are essential. CHEP offers a collaborative culture, career growth, and flexible hybrid options where available.

Qualifications

• Experience in manufacturing, production or operations.
• Strong people leadership and coaching skills.
• Commitment to safety, quality and continuous improvement.
• Ability to plan and resource effectively to meet production goals.

Responsibilities

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Skills

Adaptability

Change Management

Coaching

Computer Literacy

Cross-Functional Work

Data Analysis

Data-Driven Decision Making

Data Literacy

Delegation

Digital Literacy

Emotional Intelligence

Feedback

Inclusive Leadership

Innovation

Inspiring Others

Learn From Mistakes

Mathematic Literacy

Mentoring

Motivating Teams

Prioritization

Scheduling

Stakeholder Engagement

Strategic Thinking

Education

Certificate IV or equivalent qualification

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description Key Responsibilities May Include:

• Provide hands‑on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost‑effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Position: Afternoon Shift Supervisor

Location: Wodonga, VIC

Shift: 2:00 pm – 10:00 pm (Afternoon Shift)

Type: Full-Time

Reward: Competitive Salary + Shift Loading + Benefits + Career Growth Opportunities

Why Join Us?

At CHEP Australia, we believe in building a workplace where everyone feels valued, supported, and empowered to thrive. As a Shift Supervisor, you’ll play a key leadership role in one of our regional sites, helping to shape a positive team culture while driving operational excellence. Whether you're looking to step up in your career or bring your leadership experience to a company that values sustainability, innovation, and inclusion—this is your opportunity to make a real impact.

What You’ll Be Doing:

• Creating a safe, inclusive, and supportive work environment for your team
• Leading with empathy—coaching, mentoring, and developing team members
• Driving continuous improvement in safety, quality, and performance
• Planning and resourcing effectively to meet production goals
• Recognising achievements and supporting growth through structured training
• Championing innovation and embracing new technologies
• Fostering collaboration and open communication across the shift

What You Bring:

• Experience in manufacturing, production, or operations
• A passion for people leadership—you know how to bring out the best in others
• Confidence in managing performance and resolving challenges constructively
• A commitment to safety, quality, and continuous improvement
• Strong communication and team‑building skills
• Certificate IV or equivalent qualification
• Experience in a unionised environment is a plus, but not essential

Why CHEP?

• A supportive and flexible work culture
• Career pathways that move up, across, and beyond traditional roles
• Learning and development programs tailored to your goals
• A workplace where diversity is celebrated and everyone belongs

We actively encourage applications from women and people of all backgrounds.

Skills to succeed in the role

• Adaptability
• Change Management
• Coaching
• Computer Literacy
• Cross‑Functional Work
• Data Analysis
• Data‑Driven Decision Making
• Data Literacy
• Delegation
• Digital Literacy
• Emotional Intelligence
• Feedback
• Inclusive Leadership
• Innovation
• Inspiring Others
• Learn From Mistakes
• Mathematic Literacy
• Mentoring
• Motivating Teams
• Prioritization
• Scheduling
• Stakeholder Engagement
• Strategic Thinking

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model, for available positions.