Service Centre Administrator

Weir; City Of Swan; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Career development

Wellness support

Study assistance

Job summary

Weir is seeking two Service Centre Administrators to join our busy Hazelmere facility. The role combines service coordination, quoting, and administrative support to deliver exceptional customer service in a fast-paced environment.

You will use SAP for job tracking, prepare quotations, and liaise with customers and suppliers to ensure on-time delivery and accurate documentation. Onsite work with a dynamic team offers great growth opportunities.

Qualifications

• Experience in service administration, estimating, work planning, customer service, or workshop coordination.
• Proficient in SAP or similar ERP systems, with strong Microsoft Excel and Office skills.
• Highly organized with excellent communication and multi-tasking abilities.

Responsibilities

• Coordinate service and production jobs in SAP, ensuring accurate documentation, job packs, and workflow management from start to finish.
• Prepare and manage repair and rebuild quotations, liaising with customers and suppliers to support efficient quote-to-order conversion.
• Monitor job progress, expedite parts and external services, and maintain planning and tracking tools to support workshop performance.
• Provide operational reporting, customer updates, and administrative support to drive productivity and service excellence.
• Assist with stakeholder coordination and ad hoc administrative duties, proactively resolving issues to ensure smooth day-to-day operations.
• Safety First: Demonstrate 100% commitment to zero harm behaviours and safety culture.

Skills

Service administration

Estimating

Work planning

Customer service

Workshop coordination

Tools

SAP

Excel

Office suite

Job description

Service Centre Administrator

Weir

Hazelmere, WA

Onsite

We are seeking two experienced Administrators to join our busy Hazelmere Service Centre. This is an exciting opportunity to be part of our new state of the art facility, supporting a dynamic operation where no two days are the same while playing a key role in delivering exceptional service to our customers.

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet's future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

Join a fast paced Service Centre where you'll play a key role in coordinating repairs, rebuilds, and equipment assembly projects. Combining customer service, estimating, administration, and operational support, you'll work closely with customers, suppliers, and workshop teams to deliver quality outcomes on time. This is a great opportunity for a proactive problem solver who enjoys building relationships, driving efficiency, and making a real impact in a collaborative team environment.

What you'll do

• Coordinate service and production jobs in SAP, ensuring accurate documentation, job packs, and workflow management from start to finish.
• Prepare and manage repair and rebuild quotations, liaising with customers and suppliers to support efficient quote-to-order conversion.
• Monitor job progress, expedite parts and external services, and maintain planning and tracking tools to support workshop performance.
• Provide operational reporting, customer updates, and administrative support to drive productivity and service excellence.
• Assist with stakeholder coordination and ad hoc administrative duties, proactively resolving issues to ensure smooth day-to-day operations.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you'll bring

• Proven experience in service administration, estimating, work planning, customer service, or workshop coordination.
• Proficient in SAP or similar ERP systems is desirable, with strong Microsoft Excel and Office skills.
• Highly organised with excellent communication skills and the ability to manage multiple priorities.
• Able to thrive in a fast-paced operational environment while maintaining a strong focus on quality and efficiency.
• Exposure to mining, minerals processing, manufacturing, or heavy industrial environments.
• Strong stakeholder management, problem-solving, and job coordination skills, with experience supporting customers, suppliers, and workshop teams through reporting and operational tracking.

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We're passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We're working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

• Competitive pay
• Career development and learning support
• Access to global inclusion networks
• Regional and team-specific benefits
• Sharebuilder scheme
• Wellness support for you and your family
• Collaboration with global teams
• Study support

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