Service Attendant

LOVELY PANCAKES PTY LTD; Melbourne; On-site; AUD 43,000 - 52,000; Part time

Benefits offered by this job

Hands-on training

Opportunities to grow

Shifts rostered in advance

Free tasty food and drinks

Job summary

The Pancake Parlour in Melbourne is seeking a Customer Service Attendant to be the welcoming first point of contact, taking orders and delivering a memorable dining experience in a fast-paced setting.

Join a vibrant team and benefit from hands-on training, growth opportunities, advance shift rosters, and complimentary food and drinks. Bring your energy and passion for hospitality to our guests.

Qualifications

• Friendly, energetic personality with a knack for guest connection.
• Excellent communication to keep things moving.
• Willing to pitch in and work across tasks.
• Team player in a fast-paced environment.

Responsibilities

• Be the friendly face our guests can't wait to see as you greet them with a smile and take their orders.
• Serve up pancakes, drinks, and all-time favorites with great service.
• Ensure customers leave amazed with your attention to detail and quick thinking.
• Help keep the restaurant buzzing by assisting with floor tasks to keep things running smoothly.

Skills

Customer service

Communication

Teamwork

Job description

• Base Pay $31.23 - $37.47 / Hour
• Required Degree NONE
• Manage Others No

Are you a people person with a passion for making every guest feel like family? Do you thrive in a fast-paced, fun environment where no two days are the same?

If you're a hospitality enthusiast who loves connecting with customers and providing top-notch service, we want YOU to join our team as a Customer Service Attendant!

You’ll be the first point of contact for our guests, making sure they feel welcome and taken care of. From greeting and taking orders to keeping things running smoothly, you’ll help create a memorable dining experience. If you're ready to bring your energy and positivity to a fast-paced, vibrant environment, we'd love to have you on board!

What You'll be doing:

• Be the friendly face our guests can't wait to see as you greet them with a smile and take their orders.
• Serve up delicious pancakes, drinks, and all-time favorites with a side of awesome service.
• Make sure our customers leave feeling amazed with your attention to detail and quick thinking.
• Help keep the restaurant buzzing by assisting with various tasks around the floor, ensuring everything runs smoothly.

What We’re Looking For:

• A positive, energetic personality with a knack for making connections. A real “hospo die-hard!”
• An excellent communicator who can keep things moving and create a welcoming atmosphere.
• Someone who’s ready to roll up their sleeves and pitch in wherever needed.
• A team player who loves being part of a fun, supportive crew.

In return for your passion for top-notch service, we offer:

• Hands-on training and ongoing support to help you succeed
• Opportunities to grow your career with us
• Shifts rostered in advance – no surprises here!
• Free tasty food and drinks – because you deserve it!

With 13 locations across Melbourne, there’s a spot for you!
Just a heads up, you'll need to be available for a mix of day, night, and weekend shifts during our busiest times. Award and penalty rates apply.

So, if you’re ready to bring your energy and enthusiasm along, we’d love to have you join the team at The Pancake Parlour.

Physical Requirements - Service Attendant

In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Talking or listening

90-100%

Pushing or pulling

0-10%

Rarely

0-10%

Rarely

Lifting or carrying >10kg, reaching

10-40%

Intermittently

0-10%

Rarely

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions: