Service Agreement Support Officer

Department of Families Fairness and Housing; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Department of Families Fairness and Housing in Victoria is hiring a Service Agreement Support Officer to provide administrative support and manage service agreement system operations, ensuring accurate records and timely processing.

You will collaborate with stakeholders and contribute to the design, development and testing of business improvements and system enhancements that streamline and automate processes.

Responsibilities

• Administrative support for service agreements
• Manage and monitor system operations related to service agreements
• Collaborate with stakeholders on improvements
• Assist in design and testing of business improvements to streamline processes

Job description

THE ROLE The Service Agreement Support Officer provides administrative support and performs ongoing system operations relating to Service Agreement management. The position also collaborates with stakeholders and contributes to the design, development and testing of business improvement and system enhancements that streamline and automate business processes.

ACCOUNTABILITIES

• Contribute to the full life cycle of projects to meet departmental objectives including:
• Assisting in research, analysis and implementation of projects based on defined outcomes and outputs.
• Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters.
• Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met.

Please open the position description to read more.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)