SeniorBusiness Analyst

Synechron; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Synechron is seeking an experienced Business Analyst in Sydney to translate strategic business needs into actionable requirements and drive delivery across the full lifecycle. You will partner with Product Owners, UX designers, developers and Agile leads to shape customer-facing digital experiences and deliver outcomes that align with business goals.

The role requires 5+ years in business analysis within digital delivery programs, excellent stakeholder management, and strong

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience delivering digital, customer-facing programs.
• Strong collaboration with product, UX, dev and delivery teams.

Responsibilities

• Translate strategic business needs into actionable requirements.
• Lead business analysis across the delivery lifecycle.
• Collaborate with Product Owners, UX, Developers and Agile Leads to shape digital solutions.
• Document processes, rules, dependencies, risks, and impacts for initiatives.
• Define outcomes, epics, user stories, and acceptance criteria.

Skills

Business Analysis

Digital Delivery

Stakeholder Mgmt

User Stories

Facilitation

Agile Methodologies

Tools

Jira

Confluence

Visio

draw.io

Job description

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise and agility. With more than 16,500 professionals across around 60 offices in 20 countries, we combine deep industry knowledge with advanced capabilities in such areas as AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

About Role:

• Translate strategic business needs into clear, actionable requirements through strong analytical thinking, commercial acumen, and customer-centric insight to support solution design and delivery.
• Lead business analysis activities across the full delivery lifecycle, from discovery and requirements definition through to design, build, testing, release, and implementation.
• Partner closely with Product Owners, UX designers, Developers, Agile Delivery Leads, and other stakeholders to shape and deliver customer-facing digital experiences.
• Build trusted relationships across business and technology teams, using strong communication, facilitation, and influencing skills to achieve alignment and successful outcomes.
• Document business processes, business rules, requirements, benefits, dependencies, risks, and operational impacts for cards-related initiatives.
• Collaborate with broader business stakeholders to define business outcomes, produce high-quality business requirements, epics, user stories, acceptance criteria, and supporting documentation.
• Facilitate backlog refinement and options analysis to support effective Agile delivery.
• Support end-to-end delivery while embedding governance, risk awareness, and operational controls into business analysis practices.
• Contribute to discussions involving APIs, integrations, and backend systems to ensure requirements and solutions are well understood across technical and business teams.

Skills Required:

• Minimum 5 years' experience as a Business Analyst
• Experience in digital delivery programs involving customer-facing digital products and platforms, including mobile applications (iOS and Android).
• Demonstrated experience partnering with Product Owners, UX designers, developers, and delivery teams to define and deliver digital features and customer outcomes.
• Strong Agile delivery experience, including user story creation, backlog refinement and sprint planning.
• Excellent stakeholder management, facilitation, and requirements elicitation skills across business and technology teams.
• Ability to influence outcomes and thrive within complex, fast-paced Agile environments.
• Strong understanding of business process modelling and tools such as Jira, Confluence, Visio, and draw.io
• Confidence engaging in discussions relating to APIs, integrations, and backend systems, with the ability to translate technical concepts into business outcomes.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!