Senior Workplace Technologies Engineer (Endpoints)

USC; Sunshine Coast Regional; Hybrid; AUD 119,000 - 135,000; Full time

Benefits offered by this job

17% Superannuation

Salary packaging options

EAP

Fitness passport

Discounted private health

Flexible work arrangements

Job summary

UniSC’s Information Technology team seeks a Senior Workplace Technologies Engineer (Endpoints) to design, deliver and optimise modern endpoint and workplace technologies. You will lead user-focused digital workplace services across on-campus and remote environments, guiding technology roadmaps and project delivery with stakeholders, vendors and internal teams.

You will oversee device management, packaging and deployment, VDI, security and vulnerability management, asset lifecycle planning and

Qualifications

• Relevant qualifications and/or extensive experience in workplace technologies, endpoint management or a related field.
• Strong technical expertise across endpoint management platforms, Windows and Apple operating environments, and virtual desktop environments.
• Experience with application packaging/deployment, virtual environments, endpoint asset/lifecycle management, and vulnerability management.
• Experience using reporting/DEX insights to improve user experience and inform decisions.
• Experience implementing AI, automation and emerging workplace technologies to improve user experience and efficiency.
• Experience designing and supporting workplace technologies in large, complex environments.
• ITIL/ITSM practices including service delivery, change, incident and problem management.

Responsibilities

• Provide technical leadership across endpoint technologies and drive adoption of workplace tech.
• Manage and optimise endpoint environments across Windows, Apple and virtual platforms.
• Lead endpoint asset management and lifecycle planning using DEX insights.
• Drive improvements in application delivery, endpoint security and vulnerability remediation.
• Collaborate with stakeholders to deliver projects and support adoption of new technologies.
• Support implementation of AI, automation and emerging workplace tech to improve efficiency.

Skills

Endpoint management

Windows

Apple/macOS

VDI

Application packaging

Deployment

Endpoint security

Vulnerability management

Digital Experience (DEX) insights

AI & automation

ITIL & IT service management

Stakeholder engagement

Communication

Education

Relevant IT qualifications or demonstrated experience in workplace technologies

Tools

VDI platforms

Endpoint management platforms

Job description

• Information Technology |UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Level 8, $118,986 - $134,756 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hrs per week), ongoing appointment

The Opportunity

UniSC’s Information Technology team is central to enabling the University’s growth, innovation and digital transformation. As a trusted partner to academic, research and operational areas, IT delivers secure, reliable and forward-thinking technology services that support a modern, future-focused university.

Within the Client Services portfolio, the Senior Workplace Technologies Engineer (Endpoints) plays a critical role in designing, delivering and optimising endpoint and workplace technologies. You will lead the development of modern, user-focused digital workplace services, ensuring seamless experiences across on-campus and remote environments. Working closely with stakeholders, vendors and internal teams, you will contribute to technology roadmaps, support project delivery and drive adoption of workplace technologies that enhance productivity and user experience.

For more information, please visit us online: Information Technology

You will

• provide technical leadership and subject matter expertise across endpoint technologies, including device management, application packaging and deployment, virtual desktop environments (VDI), endpoint security and vulnerability management;
• manage and optimise the endpoint environment and user experience across Windows, Apple and virtual platforms;
• lead endpoint asset management and lifecycle planning, using Digital Experience (DEX) insights and reporting to inform performance, replacement and investment decisions;
• drive continuous improvement across application delivery, endpoint security, vulnerability remediation and the adoption of new technologies;
• actively participate in the leadership, planning and direction of workplace technologies, identifying opportunities to improve user experience, service delivery and ways of working;
• support the implementation and enablement of AI, automation and emerging workplace technologies to improve user experience and operational efficiency; and
• collaborate with stakeholders, vendors and internal teams to deliver projects, drive innovation and support the successful adoption of workplace technologies.

About you

You are a highly skilled workplace technologies professional with deep expertise in endpoint management and modern digital workplace environments. You enjoy solving complex technical challenges and are passionate about delivering seamless, user-centric technology experiences.

A strong communicator and collaborator, you build effective relationships across technical and business teams, translating requirements into practical solutions. You bring a proactive mindset, strong organisational skills and a commitment to continuous improvement, enabling you to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.

You will possess:

• Relevant qualifications and/or extensive experience in workplace technologies, endpoint management or a related field.
• Strong technical expertise across endpoint management platforms, Windows and Apple operating environments, and virtual desktop environments.
• Demonstrated experience in application packaging and deployment, virtual environments, endpoint asset and lifecycle management, and vulnerability management.
• Demonstrated experience using reporting, analytics and Digital Experience (DEX) insights to identify issues, improve user experience and inform technology decisions.
• Demonstrated experience in the implementation and enablement of AI, automation and emerging workplace technologies to improve user experience, service delivery and operational efficiency.
• Demonstrated experience designing, implementing and supporting workplace and endpoint technologies in large and complex environments.
• Experience applying ITIL and IT service management practices, including service delivery, change, incident and problem management.
• Proven ability to provide technical leadership and actively contribute to the direction and evolution of workplace technologies.
• Excellent communication and stakeholder engagement skills, with the ability to translate technical requirements into practical, user-focused solutions.

Don't meet ev ery requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [e-mail] or call [phone].

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE)initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.